Austin Outdoor Power

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11104 North Lamar Unit G
Austin, TX 78753

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(512) 339-0971
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Austin Outdoor Power - Austin, TX
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Best

The folks at Austin Outdoor Power have always been very helpful when we take our mower in for annual maintenance and care. They usually manage to turn around the work in a reason...

Worst

I have to say the knowledge of the staff and the quality of the products is top notch. However; the service after the sale is where they fail...and for me, this is the primary poi...

After the sale service hugely lacking 8/31/2010

I have to say the knowledge of the staff and the quality of the products is top notch. However; the service after the sale is where they fail...and for me, this is the primary point of consideration for any reseller. If you need a quick turn around on a repair, you'll want to look elsewhere. They also have a policy requiring a $25 deposit for repairs...even if it is warranty work...which although not a show stopper, it is definitely indicative of their post sale posture. They perform no initial triage when you drop off equipment for repair and they frequently have long (...as in two weeks) lead times before a repair person makes an initial assessment. They don't offer a "rush" service for an additional fee...its a "take or leave it" approach to customer service. In a nutshell, I love the knowledge of the sales staff and the quality of product they sell, but I absolutely despise their "after the sale" service quality. more

Austin Outdoor Power has TERRIBLE SERVICE! 7/3/2009

This company publishes an email address on their website specifically for PARTS. They have not answered my email after repeated attempts. Does anyone work there? more

Good service at reasonable prices 6/11/2008

The folks at Austin Outdoor Power have always been very helpful when we take our mower in for annual maintenance and care. They usually manage to turn around the work in a reasonable amount of time, and their pricing is also fair. Would recommend them for their service, especially if you want to keep an old, favorite lawnmower alive for a long time! more

knowledge or helpfulness- you choose 11/26/2005

When doing bussiness here, it will depend on the day you go as to the level of helpfullness you get. The staff is knowledgeble about their products, but many of them are less than forthcoming with what they know. If you catch them on a good day, you will be very pleased with you visit. more
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Are You Ready For A STIHL? STIHL products are sold through servicing power equipment retailers from coast to coast.

Owner Message
  • STIHL - The Number one Selling Brand of Chain Saws Worldwide STIHL is the trusted name for professionals and homeowners who demand power, dependability and longevity from their outdoor power equipment. For over 80 years, STIHL has led the industry through invention and innovation, developing technology that delivers performance, comfort and higher fuel efficiency. From our legendary chain saws to our lines of trimmers, blowers, and more, each and every piece of equipment is built with unwavering standards that have made STIHL the premium name in outdoor power equipment. Your Best Assurance of Quality STIHL Incorporated has qualified for ISO 9001 and 14001 Registration. This means that STIHL Incorporated meets the rigid manufacturing and quality standards set by the International Standards Organization. Meeting these standards enables STIHL Incorporated to ship the highest quality products, manufactured in its Virginia Beach plant, to customers throughout the world. A Greener Shade of Orange At STIHL, we invest considerable resources in making energy-efficient products that minimize our impact on the environment. Were committed to developing powerful, fuel-efficient outdoor power equipment while using production practices that are environmentally responsible. An Enthusiasm for the Future STIHL is committed to designing and building high quality and innovative products. We are committed to our employees and to the future of the power equipment industry.. STIHL USA offers a complete line of handheld outdoor power equipment and related products,including: Gasoline Chain Saws,Electric Chainsaws,Fire & Rescue Chain Saws,Professional Use Chain Saws,Augers,Earth Augers,Planting Augers,Gasoline Powered Blowers,Electric Blowers,Backpack Blowers,Handheld Blowers,Backpack Sprayers,Cut-Off Machines,Cut-Off Machine Accessories,Cutting Wheels,Grass Trimmers,Weed Trimmers,Leaf Blowers,Hedge Trimmers,Professional Edgers,Occasional Use Edgers,Extended Reach Hedge Trimmers,Pole Pruners,Multi-Task Tools,Interchangeable Gearbox Attachments,Forestry Brushcutters,Clearing Saws,Wood Boring Drills,Shredder Vacs,Monofilament Trimmer Line,Saw Chains,Chain Saw Guide Bars,and Harvester Saw Chains. STIHL USA Dealers also sell Personal Protective Apparel,Chain Saw Protective Chaps,Apron Style Chaps,Wrap Around Chaps,Leather Chaps,Chainsaw Protective Footwear,Boots,Protective Eyewear,Glasses,Protective Shirts,Landscaping Gloves,Gardening Gloves,Chain Saw Protective Gloves,Hearing Protection,Hearing Protectors,Forestry Helmets,Construction Hard Hat System,Clearing Saw Accessories,Work Shirts,Brush Shield Protector,STIHL Bar and Chain Oil,Complete Filing Kits,Chain Saw Accessories,and STIHL 2-Cycle Engine Oils.

Editorial
  • Outdoor lawn and garden power equipment retailer repairs and sells lawnmowers, chainsaws, trimmers, edgers and blowers; parts available.

  • 7/13/2005 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8am-5:30pm ; Sat 9am-5pm ; Sun 12am-12am
  • Payments: Visa, Master Card, Discover, American Express
  • Neighborhoods: North Lamar, Austin
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