The sales man in 2000 was Charles ???. The install crew was totally professional and friendly. The installed cedar fencing boxed-style 6'+ with headers on two sides of my full property and installed wrought iron, custom, 8' that was specially configured to keep our small Japanese Chin and Himalayan cat in and keep out deer and such. The side gate and the side removable panel were perfect at time of install. The wooden portion that they did is still completely intact with only discoloring over 11 yrs and the wrought iron fence and two gates are still nearly perfect having maintained their original dark black coating as good as new. The corner and buttress matching brick (matched to home) towers are still perfect. This is a company that builds top quality, lon-standing fencing assuming you do not select the cheapest materials. thanks for 11 yrs and going strong.