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Auburn City Import - Auburn, WA - Reviews page 1 - Judysbook
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Auburn City Import

1148 E Main St
Auburn, WA 98002
(253) 939-0437
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I have recommended Auburn City Imports to my friends and people at my work. They are an honest company and I have never had a problem with anything they fix on my two Hondas. They...


All reviews seem positive

I would recommend Auburn City Imports to anyone 2/18/2013

I have recommended Auburn City Imports to my friends and people at my work. They are an honest company and I have never had a problem with anything they fix on my two Hondas. They are very reasonably priced. I Started going to them about two years ago and will never go back to Honda dealer ships for auto service or repairs again. more

Best auto repair shop in the area for imports. 12/23/2012

So nice to have found an auto repair shop that is honest & reasonably priced. We have been using ACI for all of our vehicles for the past 15 years. Whether it be a Mazda, Mitsubishi or Honda, they know just what we need to keep our cars in tip-top shape! more

in the auto repair business, I trust these guys. period. 11/19/2012

In the auto repair busness, I trust these guys. Period. more

Honest, Reliable for Service and Repairs 12/20/2011

I only buy Honda's because of Auburn City Imports. They have been and are my only source for service for the past 15 years and I recommend them to all my Honda friends. AAAAAAAAAAAAAAAA+++++++++++++++++++ more

Best Ever! 9/28/2011

It's like gold to find a repair shop that is honest, very reasonably priced AND extremely reliable - and ACI is the definition of that! Not only are they expert in fixing anything, but they try to find the best prices for you, always substantially less than any other shop would charge. And get this: if it doesn't need fixing, they will tell you (instead of fixing it anyway and charging you, like most other shops)! Their honesty really cements us as loyal customers. We have been since 1998, and recommend them to anyone we know with a Honda. more

Great customer service and quality work. 6/28/2011

I have been with Auburn City Imports for ten years. My Honda is eleven years old now, so they have been working on it almost exclusively for its entire lifespan. They simply do great work. Their prices are way better than the dealership, plus they have better service, and to them you're not just a number. They are a smaller shop, and know me by name when I call. They have treated me very well. I totally trust the mechanics at Auburn City Imports. To give an example, I let them do an experiment on my car. The headlights were aging, and became tinted with a yellow film that made it difficult to see at night. I thought I would have to get them replaced, but first the guys at the shop tested out a new product them. Well, it worked out great, and saved my from having to spend more money. On another occasion, I tried to replace a bulb myself, but couldn't manage to figure it out. I went by the shop, and they put it in at no charge. Auburn City Imports is great. They really care about keeping me on the road. The owner himself has even done work for me before. They are an ideal mechanic service. more

I will only buy Hondas because I won't go anywhere else for auto service. 5/31/2011

At this time, I have been using Auburn City Imports for over 20 years. I started using them when I first began driving, and have used them ever since. Recently I bought a new car, and between two manufacturers I bought another Honda because I couldn't imagine going anywhere else for automotive service. Auburn City Imports know Hondas inside and out. I can call them if I'm experiencing a problem, and they usually know exactly what I'm talking about. They know that certain models and certain years have particular issues, and they can give you advice accordingly. They are honest about my concerns, and will tell me up front whether an issue requires immediate attention, or whether I can continue driving without worry. What's more, they are always willing to talk to me and never seem annoyed at having to answer my questions. I tell people all the time that if they drive a Honda, Auburn City Imports is the only place to go. They may not be the cheapest around, but they do as well as, if not better than the dealership, and are certainly cheaper than that option. Also, the crew is kind and trustworthy. You never have to worry about being ripped off. more

Good value and convenient. I have no complaints. 5/27/2011

Auburn City Imports has been working on my Acura since it came out of warranty in 2007. So they have performed all of the repairs, oil changes, and scheduled maintenance since then. I also have an older Honda that they work. A couple of years ago during a snow storm my chains broke and they were able to to fix my anti-skid sensor. They are always able to get parts right away and their prices are good. They have always been able to take me in spur of the moment, which is another good thing. They are small enough where they know you by name and they offer a more personal relationship. more

Dedicated Customer! 5/21/2011

I began visiting Auburn City Imports (ACI) when I worked a few blocks away beginning in 2004. I left the job in 2005 but not ACI! Time has flown by and the miles are adding up on my 1997 Acura 2.5TL...she is well taken care of by Chuck, Jeff & the team here. She runds great! I am a customer for life...P.S., thank you for ordering a front license plate bracket for me yesterday during my oil change. You went out of the way to help me when the bracket had nothing to do with the mechanics of my car. See you next Friday to install it! more

If you're not going to Auburn City Imports, you're missing out! 5/10/2011

Chuck from Auburn City Imports is fantastic! We used to go to a competitor. But when we burned out the oil in our motor, we got a few bids from several places. Chuck actually found us a motor to replace ours at half the price of what the competitor's bid was. That pretty much sealed the deal for us. The competitor's bid was outrageous! So it was fate that we went with Chuck, and have been taking our cars to him for many years since, and wouldn't think about going anywhere else! We hope he never retires! Jerry, the other main mechanic besides Chuck, is also terrific! He's a really good guy and takes the time to explain things to us. Actually, all the people that work there are so nice, friendly and wonderful. They make us feel special every time we go there. And even though they guarantee their work, we are always satisfied, and never not have been. My wife also feels very comfortable going there. She absolutely loves chatting with Monique and Jeff! I am always recommending Auburn City Imports to anybody and everybody who owns a Honda! Scott & Leslie Allen more
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    Mon-Fri 8:00-6:00pm

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