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Atlanta Pro Cleaners - Atlanta, GA - Reviews page 1 - Judysbook

Atlanta Pro Cleaners

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9110 Peachford Cir
Atlanta, GA 30338
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(770) 455-8871
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Atlanta Pro Cleaners - Atlanta, GA

Reviews

( 11 )
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( 15 )

Best

My dog had an accident in our living room, so I called Pro Carpet to come out and clean up the mess. They did a FANTASTIC job. No more stains. Their price was also the lowest o...

Worst

I was not too impressed. I have used other carpet cleaning companies that have given better results.

Editorial review from Citysearch 6/6/2013

***Warning - do not work with them. They do not do what they say. They are fraudulant and unprofessional, almost scamish in the way they have dealth with a simple carpet cleaning. Someone came out, the carpet looked no different, only as iif it had been vacummed. If you do an open google search check out all the complaints and those of their sister company in Florida. They were reported to BBB of Florida multiple times with NO RESOLUTION!....I would have given it NO stars but you have to give at least 1 to active the feedback box....notice these complaints - over a period of years - clearly they don't care!! more

Editorial review from Citysearch 12/4/2012

A money scam! Stay clear! Say one thing and CHARGE ANOTHER more

Editorial review from Citysearch 10/16/2012

Don't do it. It's the ole bait and switch. We bought a Kudzu discount voucher which included 3 rooms and a hall way for a price. First guy came out - told us he needed a different machine and would have to come back and it would also cost an extra $20 for pre-treatment and $4 for fuel surcharge. Second guy came out with the wrong machine. Third guy came out and told us it would be an extra $110 for deep cleaning to remove any stains. An extra $110 for pretreating a few dirt stains... Really??!? This a racket!! Kudzu - we won't buy from you again. I encourage everyone to look for a reputable/ respectable carpet cleaner before hiring this one. more

NEVER!! Use this company. They charged 6/11/2012

NEVER!! Use this company. They charged me twice the value they quoted over the phone. They did a very poor job with my sofas. I tried to get them to come back and re-do the job. The guy ALAN gave me dates and times several times and NEVER showed up. BE AWARE DON'T TRUST THEM. more

This company is a scam! BEWARE. 4/26/2012

The service technician convinced me that I needed a more expensive treatment than they advertised (of course). He even promised to return if my carpets did not look good after they dried. He was bragging about how they are 'superior to any other carpet clean company in Atlanta'. Well... not only do my carpets look worse than they did before -- I don't even think they used any soap in their 'shampooing' process!!!\r \r When I called the office to discuss their guarantee, the rude owner who DID NOT KNOW WHO I WAS or what house I was calling about, informed me that his technician told me that my carpets were not going to be clean because of the stains --and that he made that very clear when he was at my house. It is clear that this is Atlanta Pro Cleaners scam. They up-sell, do just enough to get a check, then deny all 30-day warrenty claims.\r \r Please -- do not waste your money or time on these criminals. more

Fantastic! 8/8/2011

My dog had an accident in our living room, so I called Pro Carpet to come out and clean up the mess. They did a FANTASTIC job. No more stains. Their price was also the lowest our of the three companies I called. I have no complaints with Pro Carpet - nice job! more

Atlanta's Worst Carpet Cleanig Company! 7/30/2011

Wow, I have never been this unhappy with a service or provider! First of course the price was not the same as what they originally quoted. The tech said for more money they can do a deep cleaning to get the stains out. He said he was 98% sure it would work, so we did as he recommended. It didn't work so of course we called for him to come back out. The next day he didn't show up when he was suppose to, so we called again and they said he will be out tomorrow and call to set up a time, well never did again. We called again and they set up another meeting which the tech never showed up again. I finally called and talked to the owner who said he will set up a meeting for the next day. I said no I want my money back, the cleaning didn't work and he hasn't showed up all week. The owner said no I will set up a meeting and I said well come today since it was suppose to be today. He said no! I will send him tomorrow. My wife took the phone and it ended by him asking my wife if she was stupid! I come from a service business and cant imagine talking to my customers like that and giving a service that doesn't work. I would truly stay away from this company! more

Not impressed. 6/29/2011

I was not too impressed. I have used other carpet cleaning companies that have given better results. more

They did a great job 6/23/2011

I just raed the reviews here and i don't realy understand how can you be so unhappy.\r The guy came into my house two month ago he told me evrything that we need to do and he did it.\r actully i'm about to call again to clean my sofas\r Thank you so much more

They don't deserve 1 star! Terrible Service! 5/31/2011

scheduled carpet cleaning with Atlanta Pro Cleaners, $89 for 7 areas w/free deodorizer, $55 Scotchguard for 7 areas, total of $144.\r \r The gentlemen showed up with a portable industrial unit and a sales pitch - I can ""deep clean"" your carpet for $35 per area and guaranty it for 30 days. I had 3 stains that he said would not come out with the basic cleaning so I agreed to the terms, $300 for the lot.\r \r Also, I had another company there to repair/stain my deck - ecoserve. This gentlemen said ""is he cleaning your carpet with that machine?"" ""He isn't cleaning your carpet professionally - that's only surface cleaning."" He asked the Atlanta Pro Cleaner gentlemen ""how long will it take the carpet to dry? - Atlanta Pro Cleaner gentlement said ""2hrs."" The ecoserve gentlemen said ""the carpet was way too wet to dry in that amount of time."" \r \r It took about 2hrs for the gentlemen with Atlanta Pro Cleaners to finish the job. I asked him before he left - did you Scotchguard my carpet because I only saw you go over the carpet once with the machine. He said ""of course, it's a 1 step process - it's clean and protected - guaranty for 30 days or will clean it again.\r \r 2hrs went by and still the carpet was soaked, not even a hint of becoming dry in the next day or so. I took out my Bissell (carpet cleaning machine) and pull up as much water as I could - it was dirty! So the ""deep clean"" didn't even ""surface clean"". I called the company and said that my carpet was not clean and send someone out to finish the job. The female that I was speaking to said that ""we are finished for the day and can send someone out Monday morning"". I again said that my carpet was dirty, it's damp and I will not be around Monday - it's a Holiday. She said ""that's the best that I can do."" I said that I wanted a refund since it's not clean. She said ""I will send someone out tomorrow morning."" Well, no one called or showed up - I wasn't happy to say the least. Monday morning, no one called or showed up so I called them. I spoke to a gentlemen (no one would give their names) - I said this is so-n-so calling about my carpet cleaning, explained what the issue was, etc. He said that he would send someone out in the morning - I've heard this line before. I said no, I do not want to do further business with your company - I'm not pleased with your lack of services. He said ""that's the best I can do - you have a 30 day warranty and we will clean the carpet"". I said - no, I'll have another company clean my carpet right - the 1st time. I requested a refund and he said ""no, I believe your carpet is clean and it was clean whenever the man left your home so no refund will be given."" I informed him that I would reverse the credit card charge. He said ""go ahead and I'll put a lien on your home."" What? Are you kidding me? He said ""I will put a lien on your home"". I informed him that I know my rights as a consumer and that he was unable to put a lien on my home since we did not have a contract. He said ""I know my rights too and I'll put a lien on your home and take it."" I couldn't believe what I was hearing - I said okay, but again, I'll be contacting my credit card company to reverse the charge. He said ""okay"" and hung up.\r \r Please - do not use this company - Atlanta Pro Cleaners for any of their services. more

If I could throw these guys out of business!! 11/19/2010

One word: Thieves. I called in, got a quote for $25 for one room. They came, ended up really being 75. Since they were already there and I took time off work, I used them. One guy came, he cleaned, he left all in a matter of 20 min. The carpet, after it dried, was still filthy. They did a horrible job, overcharged, and would not follow up on the multiple appointments I attempted to schedule afterwards. I talked to Alan, supposedly some owner, who scheduled two appointments where I had to take time off work to come and no one showed up. Honestly, they do not need to be in business. I have never had a problem like this before and it is ridiculous. more

Thieves 10/25/2010

These people stole money from me. Don't let them into your house. more

HORRIBLE COMPANY 10/25/2010

I wouldn't recommend this business to anyone. They're VERY unprofessional, they did a HORRIBLE job cleaning my carpets, they REFUSED to honor their guanrantee and I will NEVER use them again. more

Great Carpet Cleaning Service - You won't be disappointed. 1/29/2010

I had my carpets and upholstery on my couch, loveseat and chair cleaned. Provided great service and thorough work. I will definately use them again for future work and for those I know that need their carpets and upholstery cleaned. He did great work more

Great company and service! 1/29/2010

would definitely recommend & would use Atlanta pro Carpet Cleaning again. did a great job in cleaning, explaining the process and reviewing his work with me. Very nice to work with. Pros: Great Customer Service more

Do Not Use Carpetcleaningofatlanta. com 12/6/2009

Do Not Use This Company....... Over The phone the promised me a truck-mounted machine and the guy came with a small home depot-like machine. More than that he had the nerve to tell me they made a mistake and the price is much higher than i was initially told. Cons: All more

DO NOT USE!!!! 10/27/2009

Terrible. Quoted me one thing...when the guy came for pickup said it would be A LOT more. He assured me it would be done for the quote. They siad they would DRY CLEAN it and did a quick steam clean so the spots show up MORE than before they got it. DO NOT USE!!! Cons: Rip offs, crooks, dishonest.... more

Avoid these guys like the plague 5/31/2009

The dryer duct cleaning was three times the agreed upon price. The dryer made very loud noises afterwards. Phones calls were not returned. After three calls, a followup appt was set. The driver no showed and claimed he was never given a number. I called back and was told that my call was ****** Cons: Rude, abusive language on the phone, No show, broke dryer more

Dont be fooled - Mr.Clean is also known as Atlanta Pro Carpet and Air Duct Cleaners. 10/3/2007

This review is for the carpet cleaners who came to our house with the name of 'Atlanta Pro Carpet and Air Duct Cleaners'. They are crooks. They are only interested in getting the money from customers. The job they do on the carpets is not good at all. The stains dont disappear and the worse part is that they can make stains appear on your carpet after they clean it. They will categorically deny that they had anything to do with it and also lie blatantly that the stains were there before they cleaned the carpet. They talk to you as though they are not responsible for any damage that they have caused to your carpet. So please stay away from them.\r Their phone numbers are : (678) 373-0323 and 7704558871\r Dont be fooled. Pros: Beware of these people. Cons: Most unreliable more

They will ruin your carpet 10/3/2007

Most of the reviews in the website showing 5 star ratings with 'highly recommended' feedback seems to be entered by the company's own personnel and not any customers who have had service from them. Not many customers would be happy with their service. After these people clean your carpet, is when you realise what a mistake you have committed by calling them to your home to get a job done. It is not worth taking a risk. You will end up paying more to get your carpet fixed after these people clean your carpet.\r \r Pros: No pros at all Cons: They will ruin your carpet more
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Editorial

  • Professional carpet cleaners offers services for deodorizing, water damage, stain removal, upholstery cleaning and air duct cleaning.

  • 3/30/2006 Provided by Citysearch

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