The wrong television was returned to my home and when I said that is not my tv, the delivery men said I had to sign the paper or they were taking it out of my house. I called the police and the tv stayed. Later I proved that they intentionally delivered the wrong tv to my house because I was getting a new one from the protection pan. My tv was a hdtv 32 in samsung with a headjack on the side, the tv brought to my house did not have that feature, along with other noted differences. I would not recommend this company to anyone. My televison had a small line at the top, I only wanted to see if It could be fixed, and under normal conditions I would have had the choice to keep my tv, or not. They were fradulent , changed the serial sticker it was frindged and burnt. There are pictures showing the difference between Televisions, and the manager from circuit city came to my home to see the differences with the delivered television and the tv that I once had, the cost new 3 years ago was 899.99. the televisions that are out today have dropped in price and the tv that I have been given as a exchange is not something that I wanted. Associated electronics left me with know choice but to accept a replacement tv. The television that I gave them for repair was in perfect condition. No scratches, no dents, however there was a nicotine stain on the right corner from placing cigaretts on the top after smoking outside the patio door. If you have a 32 in samsung tv with a yellow stain in the corner, that tv was stolen from me by this company. I am so upset that I gave them a tv for repair, had them lie to me, steal from me, and I had to call the police, This makes no sence and please stay away from this company they are not honest and there service for customer needs is below standard. I only wanted to use a protection plan that I paid for. Instead I was violated and takin advantage of by a company that claims to be professional.
Pros: not one thing
Cons: lacking honesty, customer service, and very rude. Deceptive. Take advantage of protection plans.