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Aspen Eyewear - 11 Reviews - 2525 Arapahoe Ave E23 (at In the Village Shopping Center between 28th St and Folsom on Arapahoe Ave), Boulder, CO - Chiropractor Reviews - Phone (303) 447-0210

Aspen Eyewear

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2525 Arapahoe Ave E23 (at In the Village Shopping Center between 28th St and Folsom on Arapahoe Ave)
Boulder, CO 80302
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(303) 447-0210
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Aspen Eyewear - Boulder, CO
Aspen Eyewear - Boulder, CO
Aspen Eyewear - Boulder, CO
Aspen Eyewear - Boulder, CO
Aspen Eyewear - Boulder, CO
Aspen Eyewear - Boulder, CO

Reviews

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( 4 )

Best

There is a reason Aspen Eyewear is voted BEST OF BOULDER every year. They have honest and helpful staff, beyond reasonable prices, and a large selection of frames. I have been a c...

Worst

I went in to aspen eyewear on 12/8/12, since my wife and her family all had great luck with this business. I took my wife with me to find new frames and lens, we walked in and wer...

Poor service 12/10/2012

I went in to aspen eyewear on 12/8/12, since my wife and her family all had great luck with this business. I took my wife with me to find new frames and lens, we walked in and were told to just look around and offered no help or suggestions. When I found a pair that I liked I stood waiting by the front desk area for five minutes and was ignored. My wife was amazed at the poor service. We ended up leaving and buying glasses elsewhere. I would not recommend them if you are looking for friendly service. more

promise the world, deliver **** 8/1/2011

Took glasses by assistant at counter, said wouldn't be a moment to fix, brought back by differant assistant 15 min. later not fixxed, said couldn't be repaired, took home and fix by self with needle nose plyers by myself,, seem to be working perfectly many days later. This is what I call horrible service. Thanks but no thanks. more

Poor Craftsmanship 6/19/2010

I was not happy with the quality of the work or service at Aspen Eyewear. I had two sets of prescription glasses made there and the lenses are now popping out of both because they clearly were not cut to fit the shape of the frames. The lenses are curved and the frames are straight. When I tried to take them back, Aspen Eyewear did not accept them and suggested I left them in the sun and that warped the lenses. I have never left them in the sun and that is a ridiculous assertion. I could see frames warping, but lenses?!? more

BEST OF BOULDER 5/20/2010

There is a reason Aspen Eyewear is voted BEST OF BOULDER every year. They have honest and helpful staff, beyond reasonable prices, and a large selection of frames. I have been a customer of Aspen Eyewear for over 20 years and would never go anywhere else. more

Pricey frames, Ok service 5/1/2010

I went yesterday to look at frames and found them very pricey here, though a good selection. However, the customer care person was a bit rude too. I was greeted when I first came in, but when I said I needed a minute to look around, the woman disappeared into the back room. After a few minutes I headed back there to get her attention, but she ignored me for 5 minutes while she chatted away with someone else. Finally she came out.\r \r I told her I wanted spring back styled temples in a new frame, and new lenses in my old pair too. She was actually very helpful once we got going, but when I asked about pricing I was surprised how expensive they were. She asked about insurance and I told I didn't have any. Then I asked if they had any discounts and she said she'd knock off 10%. \r \r After some thought, I decided to keep shopping around. more

DO NOT GO TO ASPEN EYEWEAR 2/2/2010

I have purchased prescription glasses from Aspen Eyewear numerous times over the past decades. However, recently, I visited the store and asked that they order a frame for me to examine and to make note of the one frame they had in stock. They did order the frame as I requested AND MADE UP TWO PAIRS OF EYEGLASSES WITHOUT MY HAVING GIVEN THEM A PRESCRIPTION!! I went to the store a few months later to look at frames and they expected me to pay for the glasses they had made up for me without my having ordered them. I DID select 2 frames that I liked and had them prepare the glasses for me, but instead of acknowledging that we had arrived at a happy compromise for their business, they left me feeling dirty for not having paid for the 2 pairs of glasses I NEVER ORDERED! I will not return to Aspen Eyewear and plan to warn everyone I know in Boulder--and with a 34 year residency the numbers are considerable--DON'T GO TO ASPEN EYEWEAR... more

Aspen Eyewear Boulder, CO= Arrogant and Rude Staff 12/14/2009

Avoid Aspen Eyeware, unless you like abuse! - The staff is arrogant, careless and don't know you are exist.They don't keep records of your purchases or care to know what you need or to help. My eye glass experience was quite traumatic actually. Very arrogant, ignorant and lazy attendants including the manager. Try College Optics or a little eye shop by the Bread works on Broadway - Nice frame selection and great service. more

Uneven service 6/7/2009

The person who showed me frames was more interested in her vacation than in helping me. My order came in wrong and I had to make a few calls to get a helpful response on correcting it. Pros: Decent selection of frames Cons: Sleepy service, staff seem so put out by customers. more

Aspen Eyewear is an abomination 11/20/2008

My experience at Aspen Eyewear has been tremendously dispiriting. The prescription eyeglasses that I ordered were badly scratched. The clerk re-processed my order, and a week later called to say the glasses were ready. When I went in to pick them up, I noticed that they were again scratched. This process repeated four times! Each time I went to pick up the glasses, there were scratches. The staff was unapologetic; the manager, who I asked to see, was downright belligerent. I urge all potential customers to avoid this optical shop --at all costs. more

Great Customer Service and products 5/1/2008

Months ago I broke my glasses and was told they could not be repaired by a few optical stores. A friend told me that aspen eyewear could probobly repair them. Immediatly when I walked into the store i was greated by a very friendly staff. There was no hesitation on reparing my glasses and while I waited i broused and was amazed at the selection of eyewear. Needless to say I bought a new pair, and still had my old pair with a very confident repair. Pros: busy shopping center lots of activity more

Expectations Exceeded 6/16/2005

Just today I went to Aspen Eye-wear to have my prescription from Missouri faxed to Boulder to buy new frames and lenses. Within a half-hour, I had everything taken care of! These people are amazing. more
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Owner Message

  • Aspen Eyewear is family owned and locally operated in Boulder. Most of our staff opticians are Board Certified by the American Board of Optometry. This ensures that all of our employees are properly trained to understand the complexity of your prescription and to find the best optical solutions to meet your needs. We are a third generation, family-owned and operated optical store. We have catered to the optical needs of Boulder and the surrounding areas for fifty years. We have been Voted Best of Boulder by the Daily Camera, Boulder Weekly, and Colorado Daily for many years!<br><br><br>On-site Custom Lab - Our lab can achieve optics most labs won&apos;t even attempt for extreme tolerance. Having the only onsite custom lens-finishing lab in Boulder allows us to control quality assuring your lenses are finished to perfection. Same day service can be provided in many cases. We meet or exceed ANSI-78 standards. On-site Eye Examinations - For your convenience, an independent doctor of optometry is located right in our store. Eye care services include routine eye examinations, contact lens fittings, and management of ocular disease. <br><br><br>Competent and Friendly People - Our optical staff has over 100 years combined experience. We will help you select a style and work with you as long as necessary to make sure your new eyewear fits correctly and comfortably.

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    Visa, Master Card, American Express, Cash, Discover
  • Neighborhoods:

    Goss - Grove, Central Boulder

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