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Arts TV - San Francisco, CA - Reviews page 1 - Judysbook
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Arts TV

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2149 Taraval St (at Corner 32nd Avenue)
San Francisco, CA 94116
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(415) 566-9898
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Arts TV - San Francisco, CA
Arts TV - San Francisco, CA
Arts TV - San Francisco, CA

Reviews

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Best

Arts TV is one of the few companies that provide TV repair service.They do house calls and if you go to there website you get a free house call if they do the service. They are ve...

Worst

Unfriendly help at the counter. Told me my Sony receiver repair was ready. I drove home, plugged it in - it was if no one had looked at it at all. I returned to the same unfrie...

Hostile Staff 8/2/2009

STAY AWAY, I remembered when my dad had his VCR fixed several years ago, and they broke a part of the VCR while fixing it, refused a refund. I remembered their were intense verbal exchanges between my dad and their employees, Really, not reliable, not responsible for their actions Best to take your business elsewhere more

Warning Hostuile Staff 8/1/2009

STAY AWAY, I remembered when my dad had his VCR fixed several years ago, and they broke a part of the VCR while fixing it, refused a refund. I remembered their were intense verbal exchanges between my dad and their employees, Including cursing. Pros: nothing at all Cons: Broken VCR+no refund+Hostile Staff more

TV repair 1/20/2009

Arts TV is one of the few companies that provide TV repair service.They do house calls and if you go to there website you get a free house call if they do the service. They are very knowledgeable and provide good service more

I don't know what the last guy was talking about.... but... 11/21/2008

I thought Art's TV repair service was great! Granted, the guy who came out wasn't fluent in English, but he's not here to talk the talk.. he's very efficient with handling the TV, and works very quickly. He diagnosed the problem and fixed our DLP like new! We called him ahead and informed him that we thought it could be a ballast issue (a circuit board issue), so he brought the part with him when he came out. He also traveled from SF to Novato. You can't judge a book by it's cover! If you just want a tv repairman to come and repair your tv, I would highly recommend this company. His prices were reasonable too. more

My bad experience 10/20/2008

Hi. I scheduled a repair on my DLP TV, told the operator that I needed a new bulb (a common repair with this type of TV), and set up an in home repair window between 10am-1pm Saturday (the only available time that would not conflict with my work schedule). Pros: None in my experience Cons: Late, didn't perform repair, impolite, left my TV turned sideways more

Excellent service - home pick up and delivery 8/20/2008

The power supply blew out on my TV after a power surge. I have an older Phillips tube set that weighs a ton. They came to the house, diagnosed the problem, took the set to the shop for repair and returned the set in less than a week. About a week later there seemed to be a picture alignment issue. They came out again, reset the picture with the remote control. I could have done it myself if I had known how. No charge. I could not recommend the service more highly. Communication over the phone was spotty depending on who answered the phone. But the repair work was top notch. more

Clueless 6/22/2008

Unfriendly help at the counter. Told me my Sony receiver repair was ready. I drove home, plugged it in - it was if no one had looked at it at all. I returned to the same unfriendly counter help. The 2nd time the repair was done well. I would go anywhere else. If some moron doesn't realize that they are in a service industry then I don't care to give my money to the company they work at. Much less have to make an extra trip. Whoever Art is, he should read the riot act to his help - more

Unprofessional and incompetent TV repair service 6/15/2008

Terrible, unprofessional, and incompetent summarizes my experience with Art's TV service center in SF. The Better Biz B rates Art's TV as 'UNSATISFACTORY" and I found out why. They damaged my tv when trying to fix it and would not take responsibility. Unless you want to gamble with their bad service, avoid them. more

Wow! Great service and very prompt 10/31/2007

These guys not only took the time to fix the power on my 3 year old LCD TV but they also took the time to solder some parts and calibrate the LCD to make the picture look better and brighter! They did this all within 40 minutes at my house. Arts TV sent 2 technicians to my house and the work was done very fast. They are reasonably priced and very kind and also took the time to explain what they did to my LCD TV. I am very confident in their services and will only use them in the future. If you have anything that needs servicing, this is the place to bring it to. Pros: Very prompt House calls. FREE estimate Cons: none more

No communication skills, no record-keeping 7/17/2007

After a power surge that damaged my home theater system, I was directed by Sony to have my equipment repaired here. It appears, after taking a week to "repair" it, they didn't do a thing. I had to insist they tell me what they did to fix it and they couldn't. After everything, they had no idea what the original problem was. I asked them to hook up a vcr and dvd player to WALK THEM THROUGH THE PROBLEM that I had explained a week prior and repeat over and over again that I had already tried all their ideas on fixing it through the unit's settings (IT WAS A POWER SURGE/SHORT!) more

If Arts TV can't fix it, no one can. 7/14/2007

Excellent quality service. Quick and reliable. I called in for a house call and they came to my house 2 days later. They fixed my sony plasma and it has been working beautifully ever since. I highly recommend them. Pros: Fast service and very reliable. Cons: none. more

They can fix all problems 1/6/2007

These guys have been around for over 15 years and are the most experienced technicians in the entire Bay Area. I've had them repair my 42in Sony XBR and an Pioneer Amp. I was quoted within 2 days and had it fixed less than a week later. Since then my TV and Amp has been working flawlessly. (Its been nearly 2 years since I had them repaired). These guys are quick, polite, and informative. I wouldn't trust my electronics with anyone but Arts TV. I highly recommend their services. Pros: Fast service, great prices, and they make house calls Cons: Located deep in SF so could be hard to find. more

Great customer service! 8/21/2006

I was told by a friend to contact Arts TV, and one of the gentleman there was very helpful, polite, and knew exactly what he was doing. I had a really old TV which didn't work anymore because I thought the power blew out. After I brought it in to Arts TV, the one gentleman was able to fix it in a matter of a few days. I highly recommend using these guys! They are awesome! I would definitely go back to them if I had another problem with my TV! Pros: Parking, Service Cons: None more

They did a great job for me 1/14/2006

I had a Sony "ES" home theater preamplifier whose power supply died. It was 4.5 years into its 5 year warranty. Sony's website instructed me to ship it to Laredo, TX for service. I called Sony and asked for a local authorized dealer and they referred me to Arts. I brought it in myself. I was quoted 4 days to look at it, then up to 10 more days if parts needed to be ordered. To my pleasant surprise I got a call in 2 days informing me it was fixed. It's been working great ever since. more

Avoid them! 11/5/2005

I agree with the previous posting. These guys don't know what they are doing. Pros: none Cons: will make, matters, worst more
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Owner Message

  • *Fast House Calls<br>*One Stop Service<br>*All Makes and Models<br>*Factory Trained Technicians<br>*We Guarantee All Work for 90 Days<br>*31 Years Experience<br>*Open Monday - Saturday<br><br>"Top Area Rating for Quality" - Bay Area Checkbook. *Projection...

Additional information

  • Hours:

    M-Sa 9:00am - 6:00pm
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Central Sunset, Central West

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