We just had a pool put in by Arthur Edwards. First let me say almost everyone I spoke to regardless of who put in their pool seems to have some gripe with their pool company. So overall the Sales guy Kevin was great. Extremely professional in explaining the different pools you will see on the market and what they offer. After he was done we never saw him again. He always refereed us back to the office. The process we were told was a 3 week process at the time we were being sold, but the day they showed up to excavate they said 4. And 4 wks it was. The Pool is now in. I have had an electrician, several mason's, my sprinkller guy and several propane guys show up for various things. Everyone says the same thing. The job I got was extremely well done, very neat and really impressive. So to rate them I would say up front I really liked them, in the middle they were OK, but in the end we got a great pool!