I brought some purses to Artbag many years ago when the shop was on the east side of Madison Avenue and was extremely happy with the service and the prices. There were some lovely old gentlemen who were courtly, courteous and did impeccable work. A while ago I tried the shop for some repairs to Gucci purses and was most unhappy. The salesperson nitpicked with me for each individual specific aspect of the job, quoted ridiculously high prices and as a result I did not do the full work on the purse. The purse just looks old and worn. I could have bought a spiffy looking, less fancy purse for the prices he asked. They are grumpy, say little and some good healthy competition might just improve the place. Any nearby shops for similar work nearby? Thx.