Dear Fussy Bottoms, I have come to find that in the customer service business, the disgruntled people are the type of people that are intending to be offended from the time they get up until they fall back to sleep. Aroma is a neighborhood spot. If you want to come and visit from YOUR neighborhood, let me let you in on a few tips. IT IS ALMOST ALWAYS BUSY...Why? Because its a brilliant concept. Be prepared to take your time.....THIS IS NOT STARBUCKS>>NEVER WILL BE. Please do not compare Aroma to Starbucks on any level, the counter kids smile plenty but are PEOPLE, treat them as you would like to be treated. The line you see wrapping out the door is intended for those ordering meals plus...If you would like only to purchase a drink or a quick cookie that you know is there and do not wish to gander at the case, then slip in through the side door by the book store and your time in line is shorter, however there is a beautiful randomness that you get to experience. You order your food and or beverage at the counter before finding a seat, wait with patience to recieve your drinks and goodies...YOU are experiencing a CAFE....There are generally 3 to 5 people behind the counter to assist.(you could not possibly fit anymore!)...As stated in a few reviews...the counter kids are "hipsters" what that is to mean I suppose is that they are HIP......so, now that we know this...please don't be jealous.....they like to look at how beautiful and hip you are too! Look, you get to watch your experience being made...hear incredible cutting edge, trendy, or classic music while people watching......Aroma is definately a loud and bustling place...SO Full of books to be written!! Please, MOMS..if you have been to Disneyland you understand you leave your stroller outside the ride...The Lobby is very small and very full of people, be considerate of others and leave your baby carriage outside, Aroma loves children, bring yours in to enjoy the scene. Last, find your spot and enjoy. PLL
Pros: PARK and take a walk....walking is good for you.