This is the second time I am using this agency. It was out of pitty I thought I would give them a second chance. I fly often to Africa and India - and I am never going to go with this agency. \r
The will never return emails or phone messages. When you call them - they would ask to call next week to get the matter sorted. \r
Tickets are issued several weeks after they take the payment. They blame the airline for not sending a ticket through. I guess this agency is not aware that the internet is a viable sorce of information and everyone knows that tickets are purchased instantly and not the old school way.\r
I am surprised they keep their business running. I will never refer this agency to anyone.
Cons: They will not respond to emails or calls