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Aramendia Plumbing Htg & Air - San Antonio, TX - Reviews page 1 - Judysbook

Aramendia Plumbing Htg & Air

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5511 Brewster St
San Antonio, TX 78247
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(210) 404-7611
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Aramendia Plumbing Htg & Air - San Antonio, TX
Aramendia Plumbing Htg & Air - San Antonio, TX

Reviews

( 77 )
( 14 )
( 2 )
( 6 )
( 29 )

Best

Thank GOD for Aramendia! When my Ac went down they we there! They quickly assisted me in getting my unit running until we could replace it. No pressure presenting the options of...

Worst

They came out the same day i called (took him about 40min), which was impressive. First impression of him was good. He was a friendly guy, well dressed and groomed. He even wore ...

Tommy is helpful and very kind 7/2/2015

Thank GOD for Aramendia! When my Ac went down they we there! They quickly assisted me in getting my unit running until we could replace it. No pressure presenting the options of repair or replace. Thank you Tommy Ms. Reed more

Install new ac system 6/30/2015

Very friendly and professional. Everything was explained in detail. What I liked most is that there was no sales pressure. The choices were offered and than he just waited for my final decision. I will never use any other company fo ac or plumbing again more

great experience 6/28/2015

Tommy was very knowledgeable and able to give quick and great service. He was able to help us develop a repair plan that worked well for our whole system that uses 3 compressors and resulted in a replacement that would serve us better overall. I would highly recommend this service and tell people to ask for Tommy specifically more

Very satisfied customer. Will recommend you 6/28/2015

Service tech tommy is excellent. Very friendly, professional and knowledgable. His boss should give him a big raise! more

Checked complete system 6/27/2015

Tommy checked out complete system and reviewed options. We decided on a high efficiency change out. We received CPS credits and a warranty of 10 years on parts and labor. The best part of it is that we don't have to wait for Monday to put it in. There coming to install on Sunday! more

Robbed 6/21/2015

We called due to a toilet stoppage and although it only took two guys 15 minutes the bill was $195.00. To top it off they scratched up the toilet and we had to call them back out to fix the scratches. The prices are quite high for the work!! RESPONSE FROM Aramendia Plumbing Heating & Air: At the time this review was submitted, the work done had been completed by our company over 2 weeks prior. The customer was quoted a price, signed our invoice agreement to go ahead with the work and then signed again when completed that the work was done to their satisfaction. The customer did call us that same day about marks on the toilet and the plumber returned to clean the rub marks caused by our auger and the customer was happy with the work. There was no additional charge to the customer. Since that day, we have not received any calls from the customer letting us know they were not happy with any part of our service. We were totally blindsided by this review as the customer had never given any indication that there was any kind of problem or dissatisfaction with pricing. more

Helpful and Explained all the options. M 6/19/2015

Tommy Coffey came out and quickly identified the problem. He provided estimates for various options. Was professional and couteous. more

Tommy is going to replace a whole new unit 6/19/2015

Tommy was an ace! From pros and cons of repair versus replace to the many financing options available thru Aramendia! This company is fantastic as there advertisements as well as there quality of equipment ( American Standard ) . If your looking for a TOPNOTCH quality company look no further. more

Excellent Service 6/9/2015

Tommy was absolutely fantastic.. He explained everything thoroughly before replacing the capacitor of my A/C unit. The work was done promptly and efficiently. This is an honest plumbing/HVAC company and very likely the only one I will use from now on. more

Plenty of options, gave us pros and cons 6/8/2015

Tommy came out and gave us all the options of fixing or replacing our up stairs AC unit. Gave us a good price, good service, and willing to come out the next day to install everything. more

Repair vs Replace 6/1/2015

Tommy came out thinking we had a repair...turned into a waranty issue with another company that put in the original unit. Once we figured out the cost of replacing the old unit vs. a new unit, we went with the new unit. Tommy was extremely helpful in determining the best route to go without putting any pressure on us. I know we will be satisfied that we took the best route for us. Aramendia can be proud to have Tommy as an employee! more

Prompt response. Thorough review of our systems. Clear explanation, and various price options. 6/1/2015

Really appreciate the prompt response and keeping us advised of when to expect someone. Tommy made a thorough review of all our ac systems, did a great job of giving us some bad news. Provided us with good information and options. Did an excellent job of explaining everything. Very professional and personable. more

Great sales team and installers but ball was dropped by office. 5/21/2015

Salesman Tommy Coffe was great as well as the top notch installers Omar and Galdino. Clean installation and polite. After that the ball was dropped several times by the office as far as ordering a grill that had been missed a few times, scheduling the proper inspections and such. Thirty days after the install and i still had not received all the rebate forms until i called and asked for them. If I wouldn't have tracked them down myself then how long would have taken them to contact me? Too long in my opinion so I ended up picking them up myself. After $14,000 I shouldn't have to chase down the rebate forms much less thirty days after payment had cleared. I just hope things don't go like this if I should have a problem later. more

EXCELLENT SERVICE 5/18/2015

Aramendia has worked on my HVAC for my businesses in two locations. The technicians at Aramendia were ON TIME every time I have used them. They pin pointed the problem and corrected it with a price tag that was almost unbelievable--the other estimates were almost twice what Aramendia's estimate was and the other company couldn't get to the work for almost a week. The delay would have meant not only uncomfortable conditions for myself and staff but also for the animals in our care--and we CAN'T have that. If you need AC work for your business call Aramendia you won't be sorry!! more

Great sales team and installers but ball was dropped by office. 5/13/2015

We've been repairing our ac unit for a few years knowing the end was near so we saved and this year decided to take the plunge. With anything that costs thousands of dollars, we wanted to research and get a few estimates. Tommy Coffey was the salesman and was informative, well spoken and knowledgeable. He made us feel comfortable and assured us this unit and all the bells and whistles was the very best for our home. So much as we took his bid over the other big 3 names in the ac business in our area. The main installers were Omar and Galdino. These guys are top notch professionals in every sense of the word. They laid down drop cloths as not to scratch or dirty the floors and were clean, polite and efficient. After the install was complete unfortunately that is were things fell short. I've had to call the office several times and it seems their isn't a lot of communication in terms of scheduling until you call them to find out what's going on. I've waitedfor weeks after the install was complete to receive the cps rebate forms that i had to call to request and pick them up personally. I just feel as a customer spending a considerable amount of money that i shouldn't have to chase down my own paper work. Maybe more communication between the office and customer would be helpful in my opinion. Thank you. more

A/C service was excellent 5/12/2015

This is the first time I have used Aramendia and I am very pleased. Daniel was courteous and informative and handled my A/C problem quickly - providing an explanation of all possible options. I was very pleased and I would not hesitate to recommend the Company to others. more

AC service 5/8/2015

What a pleasant surprise......we got our AC back on , but also got to experience John Conti. Great guy! Appreciated his knowledge, friendliness, and personality. Thanks for sharing him...the best!! more

Great service 5/1/2015

Awesome customer service, great at explaining the whole process. more

Tommy was very very knowledgable. 4/10/2015

Tommy will be saving us money and also live in comfort. more

Plumbing 4/1/2015

Joshua and his helper repaired a plumbing leak inthe attic. They did an excellent job. After they finished job I had lots of questions for another job I need done Josh answered all my questions without hesitation. He had a great attitude,he didn't rush out and was very patient with me. I also got to use my 100. Coupon. We would highly recommend and if need to will call on him more
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  • <ul><br><li>Commercial Services</li><br><li>Disposals</li><br><li>Financing Available</li><br><li>Plumbing</li><br><li>Plumbing Contractors</li><br><li>Water Heaters</li><br></ul>

Additional information

  • Hours:

    Monday: 12:00 AM - 12:00 AM; Tuesday: 12:00 AM - 12:00 AM; Wednesday: 12:00 AM - 12:00 AM; Thursday: 12:00 AM - 12:00 AM; Friday: 12:00 AM - 12:00 AM; Saturday: 12:00 AM - 12:00 AM; Sunday: 12:00 AM - 12:00 AM
  • Payments:

    American Express, Diner's Club, Discover, Master Card, Visa
  • Neighborhoods:

    Northeast San Antonio

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