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Apple Moving - Dallas, TX - Reviews page 1 - Judysbook

Apple Moving

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2653 Myrtle Springs Ave
Dallas, TX 75220
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(214) 366-1841
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Reviews

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Best

THANKFULLY my husband convinced me to use Apple with our last move. We were given a quote, upfront, and if there was even a slight variation, we had to ok the change. It was han...

Worst

I used Apple moving company, worst experience I ever had. They started moving my furniture into my new apartment and then my boyfriend at the time asked some questions and the ma...

Editorial review from Citysearch 1/25/2013

I used this company a total of 4 times. The first 3 times everything went ok, but then during the 4th move, I got to see how Apple really takes care of customers when something doesn't go right. The lady that answers the phone and sets appts was quick to just blame the customer and didn't take any responsibility for the move. She asked me to give my personal phone to the mover that arrived and then didn't even have the courtousy to come back to tell me that they would fix it. I had to come up with my own solution. I posted a comment on Facebook and the company chose to delete it and only show their ""good comments"". If you notice that REAL companies will leave all comments up and with comments that are not so fair in rating, they comment back to show other customers and that customer that they really do care about the service level at any issue. \r \r Being a loyal customer and even referring business to them to only be treated like this is extremely disappointing and I have since then reported this company to the BBB and advised people in my own company to never use Apple again. Now I see why they claim awards, they delete and block anything negative so people don't see their true colors. \r \r AVOID THIS COMPANY!!!!! more

Great moving experience thanks to the movers! 4/23/2012

THANKFULLY my husband convinced me to use Apple with our last move. We were given a quote, upfront, and if there was even a slight variation, we had to ok the change. It was handled with integrity, no extra cost 'slipped in'. They're insured movers. The two gentlemen who moved us were incredible fast, yet mindful of our items. If they noticed a dent, scratch, or had concerns about the delicate state of an item, they would communicate it to us prior to moving it. Yes, that protected them as movers, but it also let us know they weren't trying to hide scratches or dents, etc. The movers didn't stop until all items were moved in. They were incredibly polite, easy to work with, and fast. We would personally use them again, and have also referred them to our family members who are moving next month. more

Great Dallas Mover 1/13/2011

I used Apple Moving to move my mother in law from Dallas to Tyler last week. They did a great job. The price was exactly as quoted and the movers were courteous and professional. I was very nervous about hiring movers, (my first time), and my mother in law has lots of antiques. Everything came out without a scratch. more

Terrible, held my furniture hostage!!! 9/28/2010

I used Apple moving company, worst experience I ever had. They started moving my furniture into my new apartment and then my boyfriend at the time asked some questions and the manager/ or owner got upset at him. The owner or manager told the movers to lock my stuff in their truck and not give it to me, and told me they would not take my check and that I must give them cash....This was at 9pm on Saturday. The worst service, please don't make my same mistake and use them!!!! more

The BEST move I have ever had! 2/22/2009

My husband booked us with another moving company, and they stood us up. A friend of mine had used Apple Moving twice so we called them. From the first phone call until we were in our new home, they were Great! I gave them a list of items to be moved, and they only change in our price was that I forgot to tell them that we had a washer and dryer. The movers were polite and careful, and did not stop until we were moved in. They set up my infants room first, which was great, as moving is stressful enough, but with a six week old the stress was triple. After the move we received an evaluation sheet, that asked us to rate their service. It was alot higher than the 5 stars I could rate on here! I want to think Apple Moving, and their men, for bailing us out, and I wish I had been referred to them before making the mistake of calling someone else! Apple Moving is the only moving company I will ever use! Pros: Excellent Service, Polite movers Cons: That my husband called someone else first THAT STOOD US UP! Not Apple Movings fault! more

They may be insured but that won't do you any good 2/11/2009

We used them to move us. First time users. The move was great but one of the movers stole some jewelry. When we contacted the owner, he essentially told us that it's our word against his at the end of the day and it was up to us to PROVE his movers stole from us. We didn't see it (of course) so we are out a priceless and treasured wedding ring that was passed down generations and a nice watch. We filed a police report of course, but nothing yet. This company would not even file this claim with their insurance company so that it could be investigated properly and resolved one way or the other. So, if you use this mover and they steal from you--you are screwed. That's the bottom line. WATCH EVERY MOVE--don't turn your back for a second and make sure your jewelry is secured. Pros: Great move-handled everything with care Cons: They stole from us and did nothing about it afterwards more

Not a company that will do the right thing 4/16/2008

We went with Apple Moving because they boast of being professional ""insured"" movers who will take good care of you. They do live spots on the radio all the time, asking you why on earth would you have a friend help you move... what if they drop your expensive TV?!?! Well you wouldn't have to worry about that with them, because they are ""insured"" and everything they move will be covered! Well... that is exactly what happened to us. One of their ""professional"" movers, who could not have weighed more than 140 pounds, swung our heavy, flat screen HDTV over their head (pretty professional move, right?). The TV fell 6 feet to the ground, and the outside of it broke. We figured ""Hey, no problem! Apple is insured and we will get taken care of through this wonderful claim process they constantly remind us of in their advertising!"" Pros: Showed up early Cons: Unprofessional, uncaring, poor customer service more
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Editorial

  • Insured moving company offers vaulted storage, plus sells packaging material for residential and commercial moves.

  • 9/19/2005 Provided by Citysearch

Additional information

  • Payments:

    Cash
  • Neighborhoods:

    Preston Hollow

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