Apple Store

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1 Stockton St
San Francisco, CA 94108

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(415) 392-0202
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Apple Store - San Francisco, CA
Apple Store - San Francisco, CA
Apple Store - San Francisco, CA
Apple Store - San Francisco, CA
Apple Store - San Francisco, CA
Reviews
( 3 )
( 4 )
( 1 )
( 0 )
( 3 )

Best

The place was packed with shoppers. So when I grabbed my wireless keyboard and mouse and got ready to stand in line, a store attendant pulls me to the side and processes the payme...

Worst

next to the one in Stonestown, this one also consistently disappoints with bad customer service from their genius bar.

Editorial review from Citysearch 2/23/2014

Big square location with all the Apple stuff you could want to sample. Crowded. Really crowded. But lots of staff to help if you need it. more

Actually, this store isn't as bad as the Stonestown location 11/9/2009

Actually, this store isn't as bad as the Stonestown location. That place is almost always full of people and the Geniuses too busy to think at all to be of any help. I came into this store and I couldn't get the help I wanted from most of the geniuses either. All a sudden, this kind black dude genius asks me if I needed any help, and he fixed my iphone in 2 seconds. My faith is restored in this store's ability to hire a very good and smart person, at least. more

go to burlingame instead. 4/27/2009

next to the one in Stonestown, this one also consistently disappoints with bad customer service from their genius bar. more

Great Shopping Experience 8/6/2008

The place was packed with shoppers. So when I grabbed my wireless keyboard andmouse and got ready to stand in line, a store attendant pulls me to the side and processes the payment with a small credit card reader. He then grabs a bag, puts the stuff in it. And suggests that he send me the receipt by email which I found very convenient because this was a business purchase. more

Avoid these creeps at all costs 5/24/2008

""Wow, am I ever an idiot!"" Say this to yourself several times before your first visit to San Francisco's Union Square Apple store because I guarantee that's how you'll feel by the time you leave. The Apple Store suffers from the same problem facing every other culty geeky business: employees that have no clue as to how to interact normally with normal people (i.e., those who have the temerity to ask what the geek-ouisie deem obvious to anyone worthy of talking to them). I mean, ask a perfectly reasonable question, and they'll look at you like you're something unpleasant they stepped in on the sidewalk. My advice, steer clear of the Apple store and avoid these creeps at all costs. If you've been using a PC forever, but have been warming up to Mac after watching all those cute commercials, don't kid yourself. Macs look really cool, but all the hype about how user friendly and intuitive they are is just plain nonsense. If you don't already use a Mac, you have to start from scratch and learn everything all over again. If you have to have a Mac, do yourself a favor and order it online. Oh, and all these fawning reviews you see about the Apple store? The employees wrote them. Pros: Looks nice Cons: It'll ruin your day and possibly your whole week more

Horrible customer service 4/18/2008

I had a terrible purchasing experience at this store. I would not recommend to anyone that they rely on the ""expertise"" of the store staff as I was told that the software that I purchased would work on my computer and, when I discovered that it did not, was told that software cannot be returned once it has been opened (even though I had called within a half hour of purchasing it). Not being an extremely tech savvie person, I felt as if I was completely duped, and I tried asking the right questions and everything! While I love the Apple brand, I really hated my store experience here. Cons: distracted, possibly overworked, employees more
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Apple Retail Store. Come to shop. Return to learn.

Owner Message
  • The Apple Retail Store is the best place to test-drive and explore Apple products because it’s the one place you can find everything Apple - including some of the world’s most knowledgeable Apple people.

    Our Specialists help you get to know our products and answer your questions. Our iPhone experts in the iPhone Activation Zone will help you with fast activation, custom setup, and give you expert advice about which rate plan is right for you. And Geniuses provide hands-on technical support and any necessary repairs at the Genius Bar.

    We know your time is valuable. That’s why we offer free Personal Shopping appointments. During your uninterrupted time with a Specialist, you can have your questions answered and get a personal guided tour - including a test-drive of Apple products. Enjoy as much time as you need with no obligation to purchase. Just book an appointment that’s convenient for you, and we’ll help you find the Mac or iPod that meets your needs

    If you have technical questions about your Mac, iPod, Apple TV, or iPhone, the Genius Bar is the place for free advice, insight, and friendly, hands-on technical support. Geniuses use their impressive knowledge to answer technical questions, troubleshoot problems, and perform repairs - right in your neighborhood store.

    We’re here to help!. * Mac Laptop
    * MacBook
    * MacBook Pro
    * MacBook Air
    * Mac Mini
    * iMac
    * Mac Pro
    * iPhone
    * iPod Nano
    * iPod Shuffle
    * iPod Classic
    * iPod Touch
    * Software & Accessories
    * Top Sellers
    * Online Gift Cards
    * Special Deals!
    * Financing Services

Editorial
  • In Short
    Sleek and stylized after its hi-tech wares, this emporium offers more than what's on display. An army of T-shirt clad technophiles are ever-present to answer questions, but...

  • 2/20/2007 Provided by Citysearch
Additional information
  • Hours: Sun 10:00AM - 08:00PM, Mon 09:00AM - 09:00PM, Tue 09:00AM - 09:00PM, Wed 09:00AM - 09:00PM, Thu 09:00AM - 09:00PM, Fri 09:00AM - 09:00PM, Sat 09:00AM - 09:00PM
  • Payments: Visa, Master Card, Discover, American Express
  • Neighborhoods: Northeast, Downtown
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