Dr. Squillace and the other vets are incredibly knowledgeable and caring. Dr. Squillace worked with us to get our almost feral cat into the office and diagnose her problems. We were ready to have the cat put to sleep, and now a year later her thryroid problem is under control so she can live in our house and she is friendlier and calmer as well. Other vets in the area were useless--telling us the cat's problems were behavioral instead of medical and refusing to handle her. I can't speak highly enough of this staff. Yes, you have to wait, but when the doctor is with you, you are never rushed either. I see how the staff handles other families and animals, and there is no staff better.