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Ann Taylor - Santa Clara, CA - Reviews page 1 - Judysbook

Ann Taylor

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2855 Stevens Creek Blvd
Santa Clara, CA 95050
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(408) 247-0245
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Main categories:

Apparel , Women's Clothing

Related categories:

Retail Shopping

Reviews

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Best

Ann Taylor is a store that sells clothing for middle aged women and is stylish, yet casual. I like the environment of this store because it's so relaxing and the clothes are my fa...

Worst

Took forever to get someone to open a dressing room. And, when I did go to make a purchase, I waited for a long time to be checked out and the person at the counter did not even m...

Bad Customer Service 1/31/2011

Took forever to get someone to open a dressing room. And, when I did go to make a purchase, I waited for a long time to be checked out and the person at the counter did not even make eye contact with me. more

Awful Customer Service from the Store Manager 1/31/2011

After waiting 15 minutest in line, with 4 other customers while 5 people were behind the counter not helping any customers, I finally tried to return a pair of pants that had 2 ripped seams. They refused to take my return even though the merchandise was obviously defective. The store manager came out (one of the original 5 behind the counter) and told me there was nothing she could do, even though all I wanted was the same pair of pants, not defective with ripped seams. She was incredibly rude and not helpful. Obviously, her store is doing well enough they do not need to sell high quality clothes or offer and bit of pleasant customer service. I hope this is not how all Ann Taylor stores run, because this behavior does not promote repeat customers. more

Ann Taylor Store 8/8/2005

Ann Taylor is a store that sells clothing for middle aged women and is stylish, yet casual. I like the environment of this store because it's so relaxing and the clothes are my favorite. The price can be expensive, but when the sales are on, I'm there! Great service and return policy. Also, neat store. more
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Editorial

  • In Short
    Tailored but never trendy, this affordable chain has been keeping the closets of career gals and housewives stocked with good-quality, basic wardrobe-builders, shoes and...

  • 6/23/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Fri. 10am - 9:30pm;Sat. 10am - 9pm;Sun. 11am - 7pm
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Central San Jose, Central

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