I'm sorry, but I don't know who would ever rate Animals & Things as a decent pet store. Anybody who does, is clearly a part owner or manager because in no way, is Animals & Things an acceptable pet shop. Their "puppies" are no longer puppies because NO ONE buys dogs there. Their cats are kept in these tiny, tiny cages. Their fish tanks are so dirty and there's a decaying fish in a least every other tank. Not to mention, the high school-aged staff, that have NO REAL KNOWLEDGE about fish or any sort of animal care. None of them are trained. Just for fun, I asked an employee there what breed of fish a particular tank held & and she had to look at the tag. By the way, it was GUPPY. NOT HARD!! Oh and they buy decorations from WalMart & reprice them a little higher. Just thought that was interesting. Also, if you're sensitive to dust, you might want to bring your inhaler. Everything... is... dusty. Mainly because they do not move in volume what other stores do, so stuff sits there. Woodbridge Pet Smart is around the corner, and although they may have slight staffing issues, their customer service & knowledge is hands-down, top noch compared to the kiddies is Animals & Things... all dressed like their going to a rock concert. Weird. Pet Smart also has a great return policy & management available to talk to if you have any questions or concerns. They are always walking the sales floor, looking to help customers. So that's my review on Animals & Things. Only go there, if you need advice on the "hippest" concert to attend or if you need your hair dyed green by the teen-rock-employees... I wouldn't trust them with anything else.