Chip and his staff have been keeping my dogs happy for many years, which is why I love Animal Lovers and believe you will, too. Chip thoroughly understood Riley's predecessor, Brigid, who was a character to say the least, and not the easiest dog to groom or board. When Brigid stayed at Chip's while I was away, she always came home safe, sound and amazingly calm. Riley has experienced the same trustworthy care both when groomed and when boarding. Riley is usually a little anxious when he arrives for grooming, but after getting hugs all around, he settles down and looks amazingly cute when I pick him up. I wouldn't trust Riley with anyone else--and I'm pretty sure Riley feels the same way. You couldn't ask for a better salon or boarding experience for your pet.