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Animal Emergency Hospital - Houston, TX - Reviews page 1 - Judysbook

Animal Emergency Hospital

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8921 Katy Fwy
Houston, TX 77024
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(713) 932-9589
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Reviews

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Best

After reading some of these horrible reviews, I felt compelled to write about my positive experiences at this wonderful Hospital! My dogs have all been here at some point. I broug...

Worst

My dog was rushed there in critical condition for bite wounds he sustained from being attacked by stray animals. He was initially treated by Dr. Helcel. We were allowed to visit h...

If it is life or death, do not send your pet here! 5/14/2011

My dog was rushed there in critical condition for bite wounds he sustained from being attacked by stray animals. He was initially treated by Dr. Helcel. We were allowed to visit him and we paid up front for all of the treatments we were told he would need. We were told he would remain overnight and we would be able to take him home in the morning. Throughout the day, we received "updates" and each update requested more money for additional treatments and suggesting if we couldn't pay for the treatments that we have our dog put down. We received an update at 9pm stating that he was standing and coherent. They called again at 10pm and said they needed thousands of dollars more or we could have him put down. Needless to say, we lost our dog. The following day, I went to see if I could speak with the doctor for clarification and they just apologized for the loss and gave me his paperwork but the doctor would not speak with me. If I had it to do over again, I would NEVER have sent my dog to his place. If they are a vet clinic they should also be able to speak with the owners about the loss of a pet. They would not even speak to the referring vet who called days later to check on my dog. If it is a life and death situation, find another place to take your pet! more

Wonderful Hospital! 8/19/2010

After reading some of these horrible reviews, I felt compelled to write about my positive experiences at this wonderful Hospital! My dogs have all been here at some point. I brought in my oldest dog a couple of years ago for vomiting. I was really scared but, Dr. Laurie Noaker (1 of the Doctors that took care of my baby) put me at ease. I was very impressed with how compassionate she was to both my beloved dog & I. She is very knowledgeable & super nice! Later, my youngest dog went in for not eating. Again, Dr. Noaker (along with another Doctor, who I can't remember the name of) were my Doctors. I could not say enough nice things about these Doctors! They were always updating me on her status and they never did anything that I did not approve or that was not on my estimate. Recently, I brought in my last dog for minor surgery. A neighbors dog had attacked him and he had to get stiches. As soon as I walked in the door, the receptionist greeted me and I was seen by a Tech and then by a Doctor within 15 minutes of getting there! THIS IS A GREAT HOSPITAL WITH AN AWESOME STAFF OF DOCTORS, TECHNICIANS AND RECEPTIONISTS!!! more
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Additional information

  • Hours:

    Mon. - Sun. 24 Hours
  • Neighborhoods:

    Northwest, Spring Valley

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