Stay away from these people. I have been a customer for 11 years and today when I took my small dog in with back problems, I was treated very badly. She needed some xrays and sedation therapy, which was going to take several hours. The nurse was very kind and told me that I could leave and when she was coming out of sedation they would call me to return. On my way out the door, one of the ladies asked me how much deposit I was going to pay before I left. I was shocked. I had been bringing several of my animals there for 11 years and had never been asked this before. I told her that I would pay the entire bill by credit card when I picked my dog up. At this time, a man stepped up and stated that they would not do any procedure without a 50% down payment. Even if I waited in the office (didn't leave) they had to have this up front. That I could be a dead beat, leave and never come back. I told him to GIVE ME MY DOG! The nurse brought me my dog and told me she was sorry. The man followed me to my car, shouting at me that he would get a judgment against me and ruin my credit. I called him a jerk, he told me to get off his property.-------These people are more concerned about there money than they are about ANY sick animal!