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Andrew's Automotive Sales& Service Inc. - Mason, MI - Reviews page 1 - Judysbook
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Andrew's Automotive Sales& Service Inc.

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711 N Cedar St
Mason, MI 48854
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(517) 676-1011
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Andrew's Automotive Sales& Service Inc. - Mason, MI
Andrew's Automotive Sales& Service Inc. - Mason, MI
Andrew's Automotive Sales& Service Inc. - Mason, MI
Andrew's Automotive Sales& Service Inc. - Mason, MI

Reviews

( 5 )
( 4 )
( 0 )
( 1 )
( 1 )

Best

For about 15 years, my family has been taking our cars to Andrews Chevrolet and the service has been great. The employees in the service department are very honest and always frie...

Worst

The mechanics working on the used car lot either are not competent enough to evaluation and diagnose basic wear problems or just aren't motivated to fix what they find. I recen...

The mechanics working on the used car lot 12/24/2014

The mechanics working on the used car lot either are not competent enough to evaluation and diagnose basic wear problems or just aren't motivated to fix what they find. I recently went shopping at Andrews Automotive hoping to drive off in my new car. Our first problem was that the salesman told us we could not take the car to a mechanic for a pre-purchase inspection. In any situation, if a car salesperson tells you an independent mechanic can't look at the vehicle before purchasing, that person is probably hiding something. Anyway, the salesman conceded that we could take the car to our mechanic if he came along. He went to get the car, but the battery was dead. The car drove nicely, although there was a slight growl. When the mechanic had it on the lift, we could see some problems with the rear bushings and front bearings. They needed to be replaced, but were not damaging the car. The transmission fluid was also brown, which is another one of those "always a problem" things. The mechanic told us that it was a good car, and that it would be fine once the repairs had been done. Altogether, repairs would have totaled about $1,500. We offered the asking price of the vehicle less that $1,500. The salesperson said no, but that their in-house mechanics could do the repairs. We also offered to pay full price and have the dealership pay the mechanic directly. No, all repairs had to be done at the dealership. The dealer had this car in need of $1,500 worth of necessary repairs on the lot available for sale. The people who put that car up for sale would have, without hesitation or remorse, sold a vehicle that was broken. Had their mechanics not noticed what was apparent even to me in my limited knowledge? Did they just not care? Either way, I walked away from a car that I really wanted. more

Very Pleased 2/7/2011

I really enjoyed my experience with Andrews Automotive. The sales people were pleasant and knew their product well. They were patient and worked with the numbers until they arrived at the payment I wanted. I found the finance dept quick and complete. I would definitely recommend the dealership to others. more

Good Experience 2/7/2011

I took my Tahoe in for service and the Service Manager couldn't have been more helpful in making sure all of my issues were cleared up. I had a sound that had been bothering me, but every time I took it to a dealer, it would stop making the sound! He offered to ride around with me - and did - for 10-15 minutes until the car started making the sound. He was then able to figure it out and fix it. Again, great service and great people at Andrews Automotive. more

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Excellent Chevrolet Dealership 8/15/2005

Andrews Chevrolet in Mason is a wonderful Chevrolet dealership. If you are in the market for a truck, they have a large selection of both new and used available for you. They have great customer service in both the sales and service departments as well. I have purchased a vehicle from them as well as had repairs done in both the service area and body shop. All departments are top notch. My family has been using this dealership for years for all their vehicle needs and have been very satisfied. more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • From the moment you step on our lot until the time you drive away in your next car, your buying experience with Andrews Automotive is our number one priority. We encourage you to use the expertise and resources of our sales staff; they are here to help...

Additional information

  • Hours:

    Monday 7:00:00 AM - 5:30:00 PM, Tuesday 7:00:00 AM - 5:30:00 PM, Wednesday 7:00:00 AM - 5:30:00 PM, Thursday 7:00:00 AM - 5:30:00 PM, Friday 7:00:00 AM - 5:30:00 PM
  • Payments:

    Master Card, Discover, Visa

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