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American Municipal Svc Corp - Carrollton, TX - Reviews page 1 - Judysbook

American Municipal Svc Corp

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3740 N Josey Ln Ste 225
Carrollton, TX 75007
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(972) 394-7200
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Reviews

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Best

I used to work there, loved it. Great place, great people. Having to deal with some of the less desirables or those that think they can skirt the law isn't fun. But you have th...

Worst

I was told i had unpaid court costs on a traffic violation from 12 years ago and needed to either produce receipts or repay the $50 court costs that incurred $400 of interest char...

Editorial review from Citysearch 1/10/2013

here's the inside scoop. this company isn't a scam but they are very deceptive and not a place you want to PAY (always call the Municipal Court for the city the citation was issued in and pay them) or WORK FOR. again, do not PAY (pay the court directly don't PAY AMS) or WORK FOR american municipal services. i'll explain further below:\r \r ""case workers"" will say that you have a warrant and so will the letters, but not all files come with warrants. in a lot of cases, you'll be told you have a warrant, but the city hasn't actually provided that information to AMS/Warrant Enforcement Division or issued a warrant. always call the court to verify warrant status.\r \r a lot of their clients are small towns in Oklahoma, Texas, Louisiana and Mississippi and the validity of the balance on a lot of the tickets is highly questionable. roughly, 2 out of 10 ""files"" have been resolved, with the court but sent out by ""mistake"" and ""offender"" will be asked to contact the court, while they continue to call or send letter, or they'll ask you to produce proof of payment, time served, community service or dismissal. the later process, could take up to 1 month for a response from the courts. ALWAYS contact the court directly and PAY the courts directly.\r \r the primary reason for not paying AMS is that they've added anywhere form 25 - 30% of the original balance on as collection fees. that's why your fine costs have gone up. the ""caseworker"" (aka collector) won't always tell you that fees have been added by AMS or the amount. instead, they'll tell you it's warrant fees or because it's so old and fees have been added, which is true, but AMS also adds their fees in and this is how this idiots make their money. SO ALWAYS CALL THE COURTS FOR PAYMENTS AND PAYMENT PLANS. most of their clients (municipal courts) will take payment without charging you the AMS fee. \r \r there isn't a pick-up list...they can not report you to a pick-up officer....they can not have you arrested...IF THEY SAY THIS THEN HANG UP because it's a lie. they are hired as a third party collection agency and can't do anything else but collect on the balance. you should report any ""caseworker"" whom says this to the municipal court directly. get the ""caseworkers"" first name, because they won't give you their last names and report them to the municipal court. the courts are AMS clients and you're considered the offender.\r \r if you've received a letter from Larry Brown...he doesn't exist. well, it's a alias for co-owner Laurence Bergman. anytime, you call in and ask for Larry Brown you'll be told he isn't and that the ""caseworker"" will be able to assist you. the reason ""mr. brown"" won't ever answer the phone is he is a figment of an old delusional man's imagination. again, call the municipal court of the city they are contacting you for and pay them directly to save paying the high fees, if possible.\r \r always make complaints about caseworkers whom are rude or disrespectful. courts will pull or at least suspend business with AMS because of abusive treatment form the ""caseworkers.""\r \r there are so many reasons not to work for the company, but should be mainly avoided because of their reputation for being deceptive with wages, growth opportunities, insurance and how much you'll make in bonuses. they treat their employees like dirt and condone a pervasive hostile work environment. they lack an real formal training and the manager doesn't know how to manage people and participates in favoritism. check with EEOC or TWC for more information about complaints reported about the employer.\r \r all of the above is an honest description of events seen and heard by me. good luck and stay away from AMS. more

Just a collection company 7/8/2011

I was told i had unpaid court costs on a traffic violation from 12 years ago and needed to either produce receipts or repay the $50 court costs that incurred $400 of interest charges to this agency or they would issue a warrant for my arrest. I decided to clear everything up by going to the county sherrifs office to confirm that i did NOT have a warrant for my arrest, so then I decided to research this so called ""warrant enforcement division"" aka American Municipal svc Corp. I found that it is illegal for them to threaten people by telling them they will have an arrest warrant issued for them nor do they have the authority to suspend your drivers license. They take old public court records and try to scare someone into paying them money. more

Great Place to work 12/2/2008

I used to work there, loved it. Great place, great people. Having to deal with some of the less desirables or those that think they can skirt the law isn't fun. But you have those everywhere I guess. The other comment on here was most likely from an offender that didn't take care of their obligation right away. So they had a warrant and had to take care of it. Warrant collections isn't about customer service, its about you taking care of what you gotta do to get the warrant off of you. 'Nuf said! Great Company, Great Owners Pros: Great place to work Cons: Take care of your warrants or they'll be calling you too more

Worst customer service! 7/8/2008

Worst customer service ever! Couldn't get ticket info from rep, after i didn't have a warrant received multiple harrasment letters from this company, I called multiple times to update there records and the customer service reps were the rudest and didn't help solve the issue. Why are they in business?? Be aware. Pros: Ticket was erased, thank god. Cons: All of the above! more
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