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American Laser Skincare - Draper, UT - Reviews page 1 - Judysbook

American Laser Skincare

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12167 S 1000 E
Draper, UT 84020
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(801) 572-2600
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Personal Care , Beauty Salons

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American Laser Skincare - Draper, UT

Reviews

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( 4 )

Best

I have been a client of American Laser for some time now. My experiences in the past have always been good, I enjoy the staff and love my results from the LHR. I recently had a ch...

Worst

I AM COMPLETELY FAR BEYOND ANGRY WITH THIS PLACE; 2 YEARS AGO, I WENT IN FOR A CONSULTATION AND I WAS RIPPED OFF.. KC BROWN, THAT'S HER NAME, SHE FALSELY ADVERTISED THESE TREATMEN...

STAY FAR AWAY FROM THIS PLACE 10/28/2011

I AM COMPLETELY FAR BEYOND ANGRY WITH THIS PLACE; 2 YEARS AGO, I WENT IN FOR A CONSULTATION AND I WAS RIPPED OFF.. KC BROWN, THAT'S HER NAME, SHE FALSELY ADVERTISED THESE TREATMENTS THAT GOT ME HYPED UP AND LET ME SIGN A CONTRACT MAKING ME BELIEVE THAT I WOULD ONLY BE MAKING PAYMENTS AFTER EACH TREATMENT, LITTLE DID I KNOW IT'S AN AGREEMENT TO PAY OFF THE ENTIRE AMOUNT WHETHER I LIKE THE TREATMENT OR NOT.. SHE TWISTED EVERYTHING ON THERE AND CHANGED HER WHOLE STORY WHEN I WENT BACK TO DISCUSS IT WITH HER.. NOT ONLY THAT, SHE WAS A COMPLETE DIFFERENT PERSON THAT I HAD MET DURING MY FIRST CONSULTATION.. SHE WAS RUDE AND WAS JUST SAYING THAT I HAD ALREADY SIGNED THE CONTRACT AND THERE WAS NO WAY I WAS GOING TO GET MY MONEY BACK.. THEIR STOMER SERVICE IS THE WORST I'VE EVER HAD TO DEAL WITH.. CALLED THEM SEVERAL TIMES TO ASK QUESTIONS REGARDING MY ACCOUNT AND THEY WOULD ALWAYS SAY THAT THEY WOULD GET BACK TO ME, AND NEVER DID.. I HAD TO CALL THEM BACK OVER AND OVER TO JUST GET AN ANSWER.. THEY'RE VERY RUDE ON THE PHONE AND ALL THEY CARE ABOUT IS TO GET YOU TO SIGN UP AND TAKE YOUR MONEY.. THEY DO NOT EVEN CARE IF YOUR CONDITION WOULD GET TREATED.. THESE PEOPLE DON'T EVEN DESERVE TO HAVE A BUSINESS.. IF YOU WANT A GOOD TREATMENT AND WANT YOUR MONEY WORTH, TRY ELASE SPA IN DRAPER.. I HAVE LOOKED THEM UP AND ACTUALLY BEEN GOING THERE AND I LOVE IT.. THEYRE VERY NICE, STRAIGHT UP WITH YOU AS FAR AS FINANCIAL OPTIONS AND WHAT TO EXPECT FROM TREATMENTS.. I HAVE WASTED ALMOST $4000 ON AMERICAN SKINCARE LASER AND I HAD NOT GOTTEN ANYTHING THAT'S WORTH MY MONEY.. SO PLEASE RUN FAR AWAY FROM THESE PEOPLE.. IVE WARNED ALL OF MY FRIENDS AND FAMILY TO NOT EVEN LOOK AT THIS PLACE AS A PLACE TO GET A TREATMENT FROM.. THEY'LL JUST EAT YOU UP ALIVE.. OH AND I AM STILL WAITING FOR THEM TO GET BACK AT ME FOR AN EXPLANATION ON WHAT TREASTMENTS ON MY ACCOUNT.. BEEN WAITING FOR A WEEK AND A HALF NOW AND HAVEN'T HEARD FROM THEM.. THIS IS JUST RIDICULOUS more

Love it!!! 1/18/2011

I have been a client of American Laser for some time now. My experiences in the past have always been good, I enjoy the staff and love my results from the LHR. I recently had a chance to meet their new manager Ashley. She is a breath of fresh air! She made me feel so great, she actually cared about my results and not just about getting me to sign up more. Anyways, I have been waiting for their new ematrix machine and they finally have it! This treatment is the best thing ever. My skin already has improvement after just one treatment. I have nothing but good things to say about this clinic, espicaly with their new manager. more

GREAT EXPERIENCE!!!!! 1/8/2011

I have wanted to do laser treatments for a while. I went in and received there free trial treatment and it wasn't that scary at all! Morgan the assistant manager helped me she explained the whole process. I know there is alot of places to choose from but I felt really good. I do laser treatments there and I did injections with Melonie which my lips look amazing!!! I just had to tell you guys because I saw there reviews and they deserve 5 stars for great treatments and great technicians...... I hope this answers your questions! more

Great Services and People 5/26/2010

I have been going to American Laser for several years. KC Brown, Melanie and the rest of the staff are very friendly, professional and easy to work with. They all are very knowledgeable of all of services and products that are offered. The laser hair removal is work well and I am looking forward to that day when shaving is a thing of the past. I've had great results with the Affirms. The Affirms have reduced the visibility of a scar that I have above my right eye brow since I was child. My favorite is the Vela. This I feel is best service they offer. I had about an inch and half skin hanging on my lower abdomen due to weight loss and thought I would need to have this removed with surgical. With the Vela treatments this skin that was hanging has tighten up along with my upper, lower and the sides of my abdomen. I have also noticed that with continued treatments and diet I am still tightening and looking toner not only through the stomach area and love handles, but through the bra area. I recommend American Laser to everyone especially this location. They are wonderful :) Pros: Great and Wonderful Results Cons: None more

Refund impossible with Clinic Manager that lacks any customer service or sense or urgency 2/6/2009

My information was picked from a contest to receive credit towards a packet. I went in on Tuesday Sept 2nd, 2008 with a 4pm appointment to meet and see what package to select. After my meeting I picked two packages and opened a laser credit account. My first appointment was scheduled for the Sept. 4th so the clinic manager charged the account for that day. After going home it was not the right time for me to get treatment so I called first thing on Sept 3rd and asked that the charges be reversed and the appointment canceled. I was told it would take 4-6 weeks for this to take place due to the process it had to go through being a medical facility. Needless to say after this clinic manager promises that she has done everything possible and has escalate up to every chain possible my account has still not been reimbursed. Aftern numerous escalated calls I have asked for a return call to let me know the status and not once has the office manager called me back. Based on this I would not recommend anyone to go to this clinic as if there were a real medical issue or a product needing reimbursement you will never get resolution! Pros: None Cons: Office is Small, Parking is tight, No sense of urgency, escalation or customer service more

Stay Away 7/11/2008

Make you purchase a package and pay in advance for all services and then refused to give me my money back for future services I couldn't use because it was too painful for me. No where on does it state no refunds. They have terrible customer service. Double book appointments so you have to wait or not get your full treatment time or come back a second time to finish. Pros: Convienent Location Cons: No real medical staff, painful treatments more

Terrible experince. I wll never go there again. 5/12/2007

Take it from this burned patient. This place is only interested in getting your money. I went to this place when it was in Draper on about 4th East. These guys seem to move around a lot. The third treatment I was burned severely and it was only then that the 'doctor' saw me. Spend your money at a place where the doctor is actually involved. This place just rents space inside doctors offices! The doctor doesn't own it. I finally went to a competitor and had a much better experience. Pros: It was close to my house. Cons: Poorly trained, high pressure sales. Terrible experience. more
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Owner Message

  • Say goodbye to shaving. Learn about our affordable, physician-certified, painless hair removal system; just come in today for a free, no-obligation private consultation. We also offer laser skin rejuvenation and cellulite reduction therapy. You'll like...

Editorial

  • Offers laser hair removal and skin rejuvenation treatments which target pigmented lesions, spider veins and help to eliminate fine wrinkles.

  • 9/5/2008 Provided by Citysearch

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