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American Guardian Security Systems, Inc. - Norcross, GA - Reviews page 1 - Judysbook

American Guardian Security Systems, Inc.

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6981 Peachtree Industrial Blvd
Norcross, GA 30092
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(770) 446-9577
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Reviews

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Best

The Sales Representative and Installation Tech made it very convenient by working around my late work schedule. They were friendly, informative, and professional. Thanks!!

Worst

All reviews seem positive

Pleased! 1/12/2012

The Sales Representative and Installation Tech made it very convenient by working around my late work schedule. They were friendly, informative, and professional. Thanks!! more

Personal customer service, professional and friendly to work with! 12/23/2011

I felt like American Guardian gave me personal customer service. I wasn't just a number to them. They treated my security needs individually and made sure that I was completely satisfied with everything they did. They explained everything they recommended, including the reasoning behind their recommendations. I felt the value of their price in comparison to the other security company I was talking to, was definitely worth it for all of their knowledge and personalized customer service. The alarm system they were working with was installed into the house when it was first built and had never been fired up or activated. There were issues that came up because it was an older system, 12 years old, and totally original to the house. The other company just wanted to come in and get the job done the way they wanted it to be done and take the easiest route available. But, American Guardian wanted to work with me, and to get it done the right way to my satisfaction. They took the time to troubleshoot, and to make sure it was working to the best of it's abilities. They were prompt in getting back to me. If I called and left a message, they'd call me right back with answers to my questions. The general manager called me to listen to my concerns. They were so easy to work with and were able to get me an appointment the next day. I would definitely recommend them to anybody! more

Great service with competitive pricing 12/20/2011

We have an ADT system with cell backup that was installed by the previous homeowner. When we moved into the home we decided to monitor with Ackerman using only the standard phone line service. Ackerman was unable to monitor using our current cell backup hardware and they wanted to sell us expensive upgrade equipment. American Guardian was able to use the existing hardware and offer better pricing than Ackerman for phone and cell monitoring with ADT. Thank you American Guardian. more
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