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American Family Insurance - Chicago, IL - Reviews page 1 - Judysbook

American Family Insurance

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3748 N Broadway St (at Serving Your Area)
Chicago, IL 60613
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(773) 327-5440
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American Family Insurance - Chicago, IL
American Family Insurance - Chicago, IL
American Family Insurance - Chicago, IL
American Family Insurance - Chicago, IL
American Family Insurance - Chicago, IL

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My retiree parents had been with this company for many years. as they prepared for their retirement, i was looking over all of their financials including car insurance for their r...

too expensive, they only care about profit 5/8/2010

My retiree parents had been with this company for many years. as they prepared for their retirement, i was looking over all of their financials including car insurance for their rav4 and 4 other vehicles belonging to my siblings. Imagine my surprise when I learned that they had been massively overcharging them as I compared their rates to state farm which was 23% cheaper for the same coerage. As I was looking at the documents, I had also realized that they did not add one of my brothers car with the premium. When I brought this up (to Ernestine Alfonsetti), they immediately slapped my parents with a 900.00 bill backdating 6 months stating that they would have covered him had he been in an accident. convenient. I asked them not to charge us this since my brother had no accidents and there was no way to prove that they would have covered him anyway. They sent the 900.00 bill to the bill collector within 2 weeks. This is a company that I would definitely never ever work with. And I advise caution to those who will. Pros: fast billing Cons: they are not BBB accredited more
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15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • For more than 80 years, we've made it our business to give our customers peace of mind by making their insurance experience easy and convenient. American Family Insurance understands you are looking for a relationship with a stable and trustworthy company....

Additional information

  • Hours:

    Mon-Fri 9am-5pm ; Sat Closed ; Sun Closed
  • Neighborhoods:

    North Side, Lakeview

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