I had pricey tickets for the matinee on will-call, but being from out of town, failed to reckon with horrific Sunday afternoon traffic. Unable to find parking, literally within miles, I missed the opening curtain. When I phoned the box office to request a seat at another performance I was rudely refused any accommodation whatever by a snotty, dismissive employee, even though he readily admitted there were many seats available for the very next performance!
These folks obviously do not appreciate or encourage out of town patronage. Give 'em a miss!