Don't deal with these people. They add on charges such as towing fees, state fees, city fees and then forget to tell you when you ask for a total. My company car was towed and these idiots don't understand that the owner, a leasing company from INDIANA, wasn't going to come down and pick up the car since they would only release it to the registered owner. Usually this is a good policy but what happens in the fleet vehicle area? Well, that's another $45 notary fee to release the vhicle since I'm not the registered owner although I am the registered driver. The guy at the front can hardly speak english. What was originally a $143.50 fee turned out to be $231.39 with all the ""extra"" fees added in. Don't deal with these people. They're shady and irritating as hell to work with.