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American Arbors - Round Rock, TX - Reviews page 1 - Judysbook
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American Arbors

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4713 Knollwood Circle
Round Rock, TX 78681
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(512) 341-2001
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Reviews

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Best

We desired a stone patio with a major water feature in our backyard. The American Arbors team understood what we wanted, designed and installed a magnificent product and reclaim...

Worst

We have been back and forth with American Arbors for 4 months now after the ""completion"" of our landscaping. There were several items that were in the contract and not completed...

Editorial review from Citysearch 9/11/2013

Chuck, David and his crew did what at first seemed like a good job at a good price. Then it started raining, and the decomposed granite hardscaping washed away in about 20 places. On a project that involved some stone walls over four feet high, that's a fairly small problem, but I had hoped for better. I feel they should have known that would happen, and should be willing to fix it. After many contacts, Chuck sent a small crew back and they spent about 30 minutes shoveling the gravel back where it belonged. Unfortunately it rained again, and undid their work. After one more e-mail, Chuck just ignored my attempts to contact him. Since a number of aspects of the job went well, I gave them two stars instead of one.\r UPDATE. They finally contacted me, and then sent a crew out to fix the problems. I agreed to pay for materials, but their crew of three men spent about a half a day making the repairs. They did a good job, and I think it will withstand the rain this time. more

Great Landscapers 4/1/2009

We desired a stone patio with a major water feature in our backyard. The American Arbors team understood what we wanted, designed and installed a magnificent product and reclaimed our backyard. The pricing was fair, and after we witnessed what went into this project and the care in which the supervisor and his crew took ..........we feel we got a great value.Very professional and we are planning to use them again Pros: creative landscapers, competative pricing Cons: What are the drawbacks? more

BEST IN AUSTIN! 3/6/2009

My husband and I thoroughly enjoyed working with Chuck and his team members at American Arbors! They provided everything we needed for a beautiful yard and pool area--their design ideas were great and they installed everything quickly and even stayed within budget! I wouldn't hesitate to recommend them to friends and neighbors! more

Great tree work! 3/2/2009

Michael called me right away, gave me a competitive bid and even threw in clearing small limbs off my roof. His crew was careful with my ""yard art"" items and moved them well away from the work zone. I'd called just for stump removal, but felt confident enough with Michael to have him remove a very large/tall 45 yr old sycamore too. I'd call Michael again without hesitation. Good man and nice crew. more

Best Landscape 2/26/2009

I have been using American arbors for a variety of work since I bought my home on Lake Travis in 2006. They have done work ranging from cleanup of the rock slopes to tree pruning to irrigation to creating new beds to elaborate rock patios cut into the rock slope. I continue to be pleased with the quality of the work and their response time. I?m comfortable recommending American arbors and suggest talking with them about any of your outdoor needs more

commitment to detail, personal service and creative flair 2/5/2009

Our family couldn?t be more pleased with Chuck and the Team at American Arbors. We recently finished a new-home landscaping with American Arbors and from design to installation and final punch-list, we were delighted with their commitment to detail, personal service and creative flair . We interviewed several other landscaping companies but none matched the personal service, quality and competitive pricing of American Arbors. Our job was finished on time and on budget? a rare occurrence in the world of contracting. Pros: commitment to detail, personal service and creative flair more

Updated Review 7/29/2008

I recently wrote a less-than-positive review about American Arbors but would now like to revise that critique. It turns out the manager who had handled my job has not been with the company for more than a year. Once Chuck with American Arbors read my initial review he contacted me and assured me that American Arbors had been unaware of my situation and he has agreed to change the bulbs on my landscape lighting. He's been very pleasant to deal with and because of that, and because they do such great landscaping, I will definitely use them next time I need some landscaping. Pros: beautiful landscaping more

Landscape Lighting & water feature 3/25/2008

I have always had a vision of having a water feature in my back yard that would give me peace and tranquility. We met with a number of landscape contractors and decided that American Arbors had the best understanding of what I was looking for. I could not be happier with double waterfall, pond and Oasis they installed. I have reclaimed my backyard! My husband was initially against the project, but after he witnessed the professionalism and work that went into this he upgraded the project 3 times and enjoys the waterfalls every day. david is a true artist Pros: very professional more

Landscape Renovation 1/2/2008

We desired a stone patio with a major water feature in our backyard. more

Premier Landscaper 11/20/2007

We challenged American Arbors to install a world class landscape in what seemed to be an unreasonablely short timeframe. They more than exceded our expectations and delivered a beautiful more

Great tree and landscape service 10/5/2007

Very professional - will use again! more

Refuses to fulfill contract - 4 months out 7/10/2007

We have been back and forth with American Arbors for 4 months now after the ""completion"" of our landscaping. There were several items that were in the contract and not completed to our satisfaction. We contracted with American Arbors to landscape our property on 3/19/07. They started work on 3/26/07 and completed on 4/6/07. They returned to complete a couple items but have failed to return and complete four items that remain, despite numerous attempts at communication with Cesar Beltran and Chuck Priebe, our contacts at the company. Our contract has been paid in full since late April 2007. They returned twice in late May and early June to treat the nutsedge with herbicide, but further applications are needed and we have received no communication from them since June 18, 2007. Pros: Original design was great Cons: Have not completed paid work, no customer service more
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Owner Message

  • American Arbors Landscape and Tree Service has been providing Central Texas with exceptional landscaping and quality tree services since 2000.  At American Arbors, we take great pride in our ability to offer you the personalized service you deserve. We...

Additional information

  • Hours:

    Open Daily 24 Hours
  • Neighborhoods:

    Brushy Bend Park

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