Mr. Amaya, What happened? I've been dining with you and your families since you were on Berkman Drive. I patronized your Bastrop location while it was open, as well as your Oak Hill location while it was open. After dining with you 3 or 4 times a month, many times more than that, my love affair with Amaya's has come to an end. I visited your new location on Reinli and I35 this morning. Turns out it was only a visit as we left without ever being seated. We were offered seats at the bar, but a big guy like me doesn't perch like a tweety bird. We agreed to wait for a table and were given a pager. After 3 (THREE) parties who entered and were seated, 2 without even signing in, just greeted and walked to a table we left. Your hostess is not very hospitable. Instead we went and spent our $$$ with a competitor. I called from the car to speak to a manager. After holding for 12+ minutes I finally spoke to a girl who said she was in charge today. From her attitude and condescending tone of voice I can understand why the help is acting the way they do to your customers. They have a lousy example to follow. So this afternoon I'm spending my time posting this review on as many sites as I can find. If you don't want your customers, I will do all in my power to save them a bad experience and send them to your competitors. Too bad, you've always had the best food and good help. I guess you just let it get away from you. Hope you find the resources to address and correct the problems that are destroying your good name.
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