I've been taking my rides to The Alt for years. Early on, when my bike wasn't very respectable, they still treated it with care, consistent 24 hour turnaround and explained everything they repaired (or why they did not). My bike is much more decent now, but the same high caliber attention remains. They always tell me up front what they are going to look at, let me know if something needs replacement (or not) and they ALWAYS know their equipment! I've bought helmets, bike racks, shoes and all sorts of accessories there, too. I love this shop, I love the attention my bike gets and I love the courtesy I receive. The Alt will always be My Shop!!
Pros: Air pump out front!, Great hours, 24 hr / most repairs
Cons: Street parking