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AlternativeWireless.com, Inc. - San Antonio, TX - Reviews page 1 - Judysbook

AlternativeWireless.com, Inc.

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15555 Tradesman Dr., Suite 300
San Antonio, TX 78249
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(210) 493-0023
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Reviews

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Best

I ordered a part and it was sent standard mail (cheapest). It is now 3pm 2 days later and I have the part and it's working fine. I belive kudos were due, so here's to your company...

Worst

1. Incompetent, ignorant, and they just don’t care. They sold us the wrong antenna along with cable’s, GSM duel band, AC Power supply Amp, etc. Well over $500.00 of worthless stuf...

Good Shipping 9/3/2010

I ordered a part and it was sent standard mail (cheapest). It is now 3pm 2 days later and I have the part and it's working fine. I belive kudos were due, so here's to your company and it's extreme example of prompt shippng. JO more

Great Service & Products 7/21/2010

great service and easy to purchase from.From the time you purchase your itema dn should receive it within a fast time period.Great and excellent product.i would buy from them again Pros: Good Products, Fast Delivery Cons: No Free Shipp more

Improved My Cell Signal 6/30/2010

We ordered a Wilson SOHO Cellular Amp/Antenna/Cable kit. I received the kit a few days later. The kit was ordered to improve our cell phone reception at a 2nd home in Matagorda, TX. As we only go to this home occasionally, it was several days before the antenna was installed at the house. Upon installation, we found almost no improvement in the reception. I called and spoke to your engineer and she informed that I actually needed a Wedge antenna rather than the original antenna with the kit. Their engineer informed me that I also needed to relocate the panel antenna in the house. I order the Wedge antenna and was given a RA number for returning the original antenna. I receive the wedge antenna on Wednesday and we replaced the original antenna with the wedge and relocated the panel antenna in the house. They now have a believer and a very satisfied customer. Immediately upon completion my cell phone reception went to 4 bars throughout the house and to 3 bars on our screened in porch at the back of the house. I am tickled pink. Pros: Knowledgeable Help more

Great Help For Cell Signal Improvement 3/23/2010

They asked me to post my experience here and I told them I would be very happy too. I ordered a system to provide me with cell phone service at my rural developement, I recieved it quickly. I admit I had some reservations about a trucker antenna, booster and velcro phone antenna, it all works perfectly, the woman I talked to for my order obviously knows her stuff. Thank you again, I would reccomend you folks to anyone suffering with unresponsive phone companies, My only regret is not finding you folks earlier in my building process, thanks again. Pros: Product Knowledge more

Goes Above and Beyond 2/8/2010

Came through with a hard to find item at a reasonable price. Delivered promptly. What else could you ask for? It's kind of unsual to call up a company, ask for an item they don't stock, they search for it, find it then deliver it. Let's see you do that at Wal-Mart. Pros: Great Service more

Great Site To Shop 1/20/2010

I love shopping from this store. They carry the Krusell cell phone accessories (and so much more) that I love. Whenever I have a problem, the customer service is polite, prompt and without a hitch! I have shopped from their web site several times and would not hesitate to recommend them to anyone. Pros: Large Variety, Helpful Customer Service more

Many Purchases, Great Results 12/1/2009

Just received our 4th order. Prices were really good. Not any problems what so ever. I was so surprised at how fast it came, actually, at least a day before I would even start watching for it. If you need it, and Alternative has it, I would strongly suggest that is where you buy it. Pros: They know their stuff more

Fast, Knowledgable Service 10/30/2009

Received shipment of the duplex linear amplifier and required accessories. All have now been installed, and are performing as advertised. Great job, by these guys. My AT&T gsm signal strength has gone from from three bars (at best) to five bars continually. The technology finally works as it should with their thoughtful intervention. Thank you very much. I will enthusiastically recommend their product services to anyone who is experiencing degraded service due to poor reception. Keep up the great work. Pros: Fast shipment, Knowledgable Staff more

Don't do business here. 4/27/2009

1. Incompetent, ignorant, and they just don’t care. They sold us the wrong antenna along with cable’s, GSM duel band, AC Power supply Amp, etc. Well over $500.00 of worthless stuff for our property out in the country. We don’t have phone service out there. We came back to town to call, they had us try a few different things to make it work, and it never did work. We made three trips to the country over about four weeks. After the last attempt to make this junk work, their technician/salesman/liar said I guess it’s not going to work. He also told us they would not exchange the wrong antenna or refund our money. So, like an idiot, we agreed to purchase another antenna from them. We just got back from trying the second wrong antenna and no luck again. These people do not know what they are doing, but will take your money in bad faith. No credit, no refund for their mistakes. It’s a license to steal. Cons: ship the wrong merchandise and you are out your money more
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Additional information

  • Hours:

    9am - 5pm Monday - Friday
  • Neighborhoods:

    Woods of Shavano, Northside

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