The staff at Alta Animal Hospital gave me all of the facts about my pet in a very professional manner. Letting me know that it would be easier to let him go than to hold on since he was very sick with Parvo. They let me stay with him until he passed and asked me if I would like to have him cremated. Afterward, they sent me a sympathy card signed with the whole staff! That was very awesome of them to do! I will go back.