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AltaMira Eye Care Center / Rene Altamirano, O.D. - San Antonio, TX - Reviews page 1 - Judysbook

AltaMira Eye Care Center / Rene Altamirano, O.D.

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803 SW Military Dr 120
San Antonio, TX 78221
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(210) 924-0177
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Reviews

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Best

Great service!!! Staff is very friendly and helpful. Best eyewear on the Southside!!! Doctor was very knowlegable. I would recommend this office to all my friends.

Worst

I've been going to Dr.Altamirano for 5+ year now because he is great optometrist, however, I can't say the same for his staff. One employees in particular completely ignored me wh...

Horrible staff 3/14/2015

I've been going to Dr.Altamirano for 5+ year now because he is great optometrist, however, I can't say the same for his staff. One employees in particular completely ignored me when I walked in. I signed in and waited 35 minutes just for a copy of my prescription. A customer came in after me as a walk-in and they helped her first. At that point I asked to speak to a manager and I got a copy of my prescription in less than a minute. I find it ridiculous the employee couldn't do that in the first place. I don't plan on returning after that disappointing experience of customer service. It's sad he's losing business because of his staff. more

Great Optometrist, but Bad Staff 1/17/2012

The Optometrist is so sweet and knowledgeable, however his staff are rude and don't even acknowledge you when you come in. It gave me a real bad feeling and should have walked before I decided to get an exam. Eventhough the doctor is great... his staff specially his manager and wife Stephanie make it not worthwhile going there. They are rude, dussrepectful and really unhelpful. Stephanie is the worst just because she is the wife she feels she can talk to you anyway she wants. I left their office very frustrated and pissed and I wish I had a way of telling the optometrist how his wife treats the customers. I got the prescription for reading glasses and left to get them from another place. Not going there again. Probably one of the worst experiences I had. Rene the optometrist deserves a better wife and staff. I bet they get the rudeness through his wife. Beware and don't go there! more
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  • Neighborhoods:

    Harlandale

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