I emailed ""Mike"" from this company and asked if they could do a small job... a brunch at my home... 50 helium balloons. He agreed and we agreed he would deliver the balloons by 9:30 AM on Saturday at my home. I asked for confirmation and the amount so I could have cash for him. No reply for 3 days. I became concerned, of course. Just received an email from him saying that he ""should have checked his schedule, but that he has a big event at Beth Israel and won't be able to deliver my balloons. Wow. We were counting on those for decoration and to do a march/dance with them. Of course, I would encourage others to read this and decide whether or not you want to rely on this business. Make sure they ""check their schedule"". Very disappointed.