My little girl who is only 3 is now terrified of the pool. She used to love swimming with mommy and daddy and after her first and last lesson at AVAC she shakes and cries if we want her to get onto the top step of the pool. the instructor ignored her and just tossed her into the water when we told them she had not yet put her head under water and then when she freaked out they just left her on the step and IGNORED HER! They didn't listen to any of our requests to not have toys (she get's too attached to things). It was a nightmare. Do NOT take your kids there unless you go watch a class with the instructor that will be teaching your child first. Even after make sure they don't sub out the teacher (which happened to us). AVAC gave us our money back but hwo are they going to give us back a little girl who used to love the water?