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Allen Lawnmower Co Inc - Agawam, MA - Reviews page 1 - Judysbook

Allen Lawnmower Co Inc

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197 Main St
Agawam, MA 01001
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(413) 786-8111
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Worst

This location is just okay for service. I've had several issues with the length of time it takes them to repair something. At times they've had things for the entire summer befo...

Highway Robbery 5/21/2011

Highway Robbery by the Service Department - outrageous service prices - I was charged $220.00 for routine service on a push mower......labor alone was $170.00 . What exactly is a chassis checkover for $50.00? It's a flippin' push mower! Why does it cost $30.00 to check the belt and grease? It's not a car - it's a push lawnmower! Why was it necessary to power wash a lawn mower that was power washed before it was sent for routine service? $25.00 for a single blade? It's a friggin' push mower! Why does it cost $90.00 (excluding parts) to replace a spark plug, change the oil, test compression, clean cooling fins which had already been cleaned, replace an air filter, adjust a carburator which did not need adjusting, and inspect a starter which did not need an inspection. The TOTAL for "parts", excluding the blade was a whopping $16.00. I will NEVER do business with this company ever again...I am done with them. I would suggest that anyone who considers this company to go elsewhere. more

Just Okay 8/18/2005

This location is just okay for service. I've had several issues with the length of time it takes them to repair something. At times they've had things for the entire summer before they are finally ready. The staff is pleasant, but that doesn't make up for the horror of bringing something there to be repaired and trying to get them to actually contact you to give you a status update. The location is good, and the staff pleasant. more
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