I had been going there for 2 years. My stylist (I won't mention her name) usually did a pretty good job, but I was just never quite satisfied with my style. The ladies at the front counter are snobbish and seem to look down on you, I was uncomfortable every time I went in. The last time I went there, as I went elsewhere after this last experience, my stylist was chatting so much with her assistant and other nearby stylists that she didn't really listen to me and did the style a little 'off' from what I was asking. When I told her again, after most of the cut was done, what I wanted, she acted frustrated and said I didn't tell her that. Well, if she had been listening instead of chatting she would have heard me. I not only felt invisible, but then she was frustrated she was now late for her next appt. and was burning me with the hairdryer and pulling my hair. I was pretty angry at this point. She is young, (late 20's) as are a lot of the stylists there. She's talented, but I feel she needs a few more years experience in customer satisfaction and concentrating on her work. I will not be returning. I found someone who did my style right the first time, and explained how this person just didn't have the experience or vision to handle it. Such is life. If you are particular and/or have a complicated style, or just like being treated well, I'd suggest trying somewhere else.
Pros: modern, attractive salon, free validated parking
Cons: younger less experienced stylist who lacks customer service skills