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All-Star Auto Glass - Seattle, WA - Reviews page 1 - Judysbook

All-Star Auto Glass

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2930 4th Ave S (at S Forest Street)
Seattle, WA 98134
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(206) 255-7827
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All-Star Auto Glass - Seattle, WA

Reviews

( 19 )
( 2 )
( 2 )
( 0 )
( 8 )

Best

All day auto was an excellent help . Answered all questions I posed knowledgably and always replied in a timely manner. I reccomend this company for anyone wanting to ship their v...

Worst

The only two reasons I choose All-Star Auto Glass was because they could come to me for the replacement and for the Prime discount of 20%. They refused to honor both of those com...

Wouldn't Come To Me. Wouldn't Honor Prime Discount 4/2/2014

The only two reasons I choose All-Star Auto Glass was because they could come to me for the replacement and for the Prime discount of 20%. They refused to honor both of those commitments due to reasons that we discussed but they never said would nullify my discount nor their ability to work off site. Pretty frustrating to have to find time in a busy schedule to drive down there and then get hit with a bill that isn't what I was quoted. Makes me question the integrity of the company. more

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Avoid - rude and unprofessional 7/5/2011

Think twice before you schedule an appointment with this awful company. I had a bad experience with them and I can honestly say that they are one of the rudest companies I have ever had the misfortune to encounter. To summarize my experience - I booked a morning appointment with All-Star 8 days in advance and received a confirmation of the appointment via email...then they failed to show up on the day (after I waited at home for them from 9am-12pm). I called All-Star to find out what was going on and the gentleman I spoke to was unapologetic and opted to hang up on me rather than work to resolve the issue. Hardly the sign of a good company that wants to do right by their customers! Apparently, my appointment (despite being CONFIRMED via email) had been cancelled because they couldn't find a phone number for me. This is a particularly weak excuse given that I had entered my phone number on their website at least twice (once when applying for the quote and again when scheduling the appointment). Also, I had multiple email exchanges with All-Star prior to my appointment and they had my name+address and other details. If they had a problem and had lost my phone number (who knows...website bug perhaps? incompatibility with latest version of Chrome/IE web browsers?) they had plenty of other ways to get in touch with me. They claimed to have me an email about this problem and cancellation, but I never received such an email (despite receiving all of their other emails with no problems). Good luck talking to them about it - they don't care as they don't value customers, honor appointments, and they sure as heck don't want to do anything to make up for bad experiences. I suggested that they should be sending someone out that afternoon to do the work (given that they had wasted my morning) and I was promptly hung up on. Hardly the signs of a professional company. more

All day auto was an excellent 1/24/2011

All day auto was an excellent help . Answered all questions I posed knowledgably and always replied in a timely manner. I reccomend this company for anyone wanting to ship their vehicle. more
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Editorial

  • Certified technicians will accommodate your schedule to repair or replace your vehicle's glass in-shop or wherever you are located.

  • 6/29/2005 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm Sat 8am-4pm
  • Payments:

    Master Card, American Express, Visa
  • Neighborhoods:

    Industrial District (East), Industrial District East, Greater Duwamish

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