This review is long but so important:
First visit was fine- our daughter was happy, but had 2 cavities that needed attention. Instead of providing a few courses of action to choose from, the practice immediately pressured us to make an appointment for fillings which included Nitrous and a sedative cocktail. I was very concerned about the sedative because they wrote a prescription to us for a morphine cocktail. Our 4 year old had never taken hard antibiotics, much less something as strong as morphine. Terrified doesn't seem to accurately describe what I was feeling. I called the office and was assured it is common practice, and that she'd be monitored the entire time. We were responsible for the payment of the prescription- keep that in mind as you read on. I carry a popular dental insurance that is widely accepted. When we arrived, we were taken to the back where my child's medication was to be administered. I handed over the prescription and waited patiently as a tech fumbled with a pulse monitor. They forged my child's heart rate, by shaking the finger clamp while the dentist (Dr Buzz) made rounds in what should have been a sterile space eating an Einstein Bros bagel and flirting with his assistants, he then commented on how "pretty" my child was and then disappeared into his office. I have no idea of the medical qualifications of the techs administering my child's medication as I could not find one single certificate on the wall of the space in which the medication was administered. We were then placed out in the waiting room WITH NO SUPERVISION while my daughter was under the influence of a morphine cocktail that she had never been previously exposed to. Please know that this practice is NOT a top tier with ANY dental insurance (I've called them now.) This means, as I obviously didn't know beforehand, that you will pay more at this practice with your insurance (whatever that carrier may be) than at a higher tier facility. Shame on you, Dr. Alexander.