Alder Trail Animal Hospital

id: 28324151
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5757 State Highway 303 NE
Bremerton, WA 98311

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(360) 377-3971
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Best

My mom has been taking her Guide Dogs to Alder Trail since I can remember. My first experiance with the staff was the day we had to put my baby down. She was 12 years old, and was...

Worst

I took my dog in for a mild skin irritation. After spending over a $100 dollars i was confident the medication would work. After a few days it was not helping so i called to ask w...

Kind and Knowledgable. 3/24/2011

My mom has been taking her Guide Dogs to Alder Trail since I can remember. My first experiance with the staff was the day we had to put my baby down. She was 12 years old, and was having a lot of problems. It was just her time, but I was devistated. more

Rude,Disrespectful Staff and Money Hungry! 7/9/2010

I took my dog in for a mild skin irritation. After spending over a $100 dollars i was confident the medication would work. After a few days it was not helping so i called to ask what's next. New medication $70 dollars ok. Then the staff proceded to argue when i started asking questions about the new pills. They would not answer me and told me to hush they were busy. I then was like are you kidding me i need to know side-effects and what to look for. I asked to see the new meds and what they were called the staff told me i could wait when i said wait for what the lady told me"" DO U WANT THE PillS OR NOT"" Then they proceeded to argue and pick a fight for the next few minutes with me. I was shocked at this. So i left with new meds and thought hope i dont have to deal with them ever again. Over a week has went by no luck with new meds so i called the office and was told more money new meds. When i said i just dont understand i was told ""Dont get an attitude with me"" I then replied what? Are you serious? This is how you treat people that come to your bussiness for help? She replied yes when they are ""Annoying like you"". I then told her it was my choice to take my animal to them and I definitely made a Huge Mistake. She said ""that was fine we still got your money"". WOW I WILL NEVER GO BACK AND I WILL TELL ALL MY FRIENDS! Pros: If you are looking for an argument this is the place. Cons: Dirty, uneducated staff with an attitude. more
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Owner Message
  • Alder Trail Animal Hospital in Bremerton, Wash., offers complete veterinary care for dogs, cats, reptiles and other pets. Our personalized veterinary services include but are not limited to: *Medicine *Surgery *Dentistry *Wellness & Geriatrics *Laser therapy *Puppy kindergarten classes *On-Call Emergency Services and Walk-In Emergencies We have been serving Kitsap County since 1973 and are conveniently located next to the Outback Restaurant on Hwy 303 NE. For complete veterinary care for your pet, Call Us Today to schedule your appointment! *Visa*Master Card*CareCredit

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