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Alcon Lightcraft Co - Houston, TX - Reviews page 1 - Judysbook
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Alcon Lightcraft Co

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1424 W Alabama St
Houston, TX 77006
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(713) 526-0680
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Reviews

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Best

Great place to find that perfect antique lamp or hanging fixture. Alcon performs restorations. The small business owner also has a large inventory of antique crystal prisms for sa...

Worst

Absolutely the worst service i've had in 10 years living in Houston. The owner has absolutely no customer service skills whatsoever, quite possibly has lost his marbles. I left ...

Editorial review from Citysearch 3/30/2014

I've come here a half a dozen or more times over the last five years and have not experienced the wrath of Mr. Morrow or anyone else on staff. He has always been helpful to me whether with repair, lamp shade selection or looking for something. He is hardly senile or mentally ill--he just does not suffer a fool or rude and pushy customers. He has an extensive selection of vintage sconces and chandeliers and they are timely with repairs and honest. He probably doesn't care whether you shop with him or not but if you are one of those rude cell phone chatters in a store, then you should shop elsewhere. Go to Lighting Treasures and deal with that clueless, indifferent bunch and leave Alcon to me. more

Editorial review from Citysearch 3/29/2014

This is not a professional establishment. The owner, Eddie Morrow is rude and abusive without cause. While it is suspected that he suffers from dementia or mental illness there is NO EXCUSE for this volatile behavior. It is shameful for anybody within the design industry to support this establishment much less refer customers. There are many alternatives such as Chandelier Experts or Lighting Treasures.\r more

Editorial review from Citysearch 9/14/2013

I wish I had read the reviews before I went to this guy. Absolutely the rudest person I've ever met. Eddie Morrow is a very disturbed individual. It's amazing anyone with his people skills would remain in business. I must have caught him when he was due for his lithium meds. I would avoid this guy as there are plenty of alternatives available. more

RUDE RUDE RUDE 8/24/2011

Absolutely the worst service i've had in 10 years living in Houston. The owner has absolutely no customer service skills whatsoever, quite possibly has lost his marbles. I left his store in tears after he verbally abused me for a reason only he could possibly know.. Whatever the reason for his verbal lashing out to his clients.. doing business with this little store is just not worth it. more

Great lamp shop! 8/14/2009

Great place to find that perfect antique lamp or hanging fixture. Alcon performs restorations. The small business owner also has a large inventory of antique crystal prisms for sale. Professional staff and customer friendly. more

Great product 5/8/2006

Alcon has great product and the most knowledgable staff I met regarding high-end/vintage lighting products. the fixtures are incredible and always changing based on new acquisitions and buying trips. more
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Owner Message

  • Alcon's experience and workmanship in designing, building, and refurbishing unique lighting has made it an important resource for dealers, designers, decorators, and homeowners in the Houston area for more than 40 years. Alcon's craftsman have created...

Additional information

  • Hours:

    Mon-Wed 10am-10pm ; Thu-Sat 10am-5pm ; Sun 10am-4pm
  • Neighborhoods:

    Central, Neartown/ Montrose

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