Is it possible to rate negative stars? I had to give one star to publish this, what a joke!\r
Today we were supposed to attend the Christening of our Son In Law's nephew. Imagine our surprise upon arriving to find a dirty room, totally lacking table linens, dirty unstocked restrooms, no waitstaff and food for 20 people less than were expected. Their explanation was that the room ""was prepared last night, but used for a last minute party"" and there was no one available to prepare it for our event. When they finally started putting linens on the tables, the staff's attitude was atrocious, as if it was OUR fault.\r
After waiting for an hour for a workable solution, it was made clear that there was no manager available to resolve the situation. A precious memory was ruined for the Baby's parents and grandparents, to say nothing of the mortification of having to tell their extended family that there would be no luncheon. \r
Thankfully, a local restaurant stepped up save the day, and we had a better time there than we probably would have at Albert's, considering the staff's attitude.\r
Please, do NOT trust your families special events and memories to this establishment. They simply don't care.
Pros: absolutely none
Cons: Nasty personnel, lack of managerial presence for problems