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Alamo Glass - Austin, TX - Reviews page 1 - Judysbook

Alamo Glass

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7123 N. Lamar Blvd.
Austin, TX 78752
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(512) 256-4947
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Alamo Glass - Austin, TX
Alamo Glass - Austin, TX
Alamo Glass - Austin, TX
Alamo Glass - Austin, TX
Alamo Glass - Austin, TX
Alamo Glass - Austin, TX
Alamo Glass - Austin, TX

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One of the conditions to the sale of a home I recently purchased was that four windows had to be repaired for fogging. The previous owners hired these clowns to do the repair. \...

Shoddy work, rude, and not customer centric 1/4/2012

One of the conditions to the sale of a home I recently purchased was that four windows had to be repaired for fogging. The previous owners hired these clowns to do the repair. \r \r Firstly, the windows they repaired all had excess silicon seeping out of the window frames; alot of it (in some cases, as much as 2 tablespoons). They also left writing on one window, which I'll have to climb on the roof of the porch to clean off. \r \r And we also found that they repaired the wrong window. There were two windows, side by side. The broken one clearly had moisture on the inside, and was marked with a post it note, as were the other fogged windows. But they fixed a perfectly good window instead. The previous owners didn't notice as they were moving out a few days later. \r \r When I called to complain, the woman who answered the phone (easily a three pack / day smoker) was rude and unfriendly. She accused us of lying and said that we waited too long to call. It was 7 weeks from the date more

Rudness, disrespect & unreliability 1/28/2008

I called Alamo Glass on Friday morning asking a quote for an oval glass table top, size 75 by 48 inches. The employee I was transferred to (unfortunately I did not ask him his name) gave me a quote of 540.71 $ including taxes, for a 3/8 thickness, with standard flat polish edges. For the same size and thickness but with beveled edges it would be 767.01 He also argued that the shape, an oval, was a standard one, since the machine had one standard oval cut. If I wanted a custom cut, I had to provide the template and of course spend more. \r The delivery was 125 $.\r I then asked for a quote on a 1/2 inch thickness, at which point he said he would fax me all the quotes including the new one for 1/2 inch, plus a picture of the oval shape and the selected edge. \r \r Not receiving anything, neither a fax nor a call with the second quote, I called again today, Monday. I was transferred to a different guy. I asked him again for the quote of a standard oval glass table top 75 by 48 inches for 3/ more
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Owner Message

  • BBB-Accredited Glass Company Operating Since 1960. Call Us Now! (512) 256-4947

Additional information

  • Hours:

    Mon-Fri 8am-5:30pm, Sat Closed, Sun Closed
  • Payments:

    Discover, Master Card, Visa
  • Neighborhoods:

    Highland, Brentwood - Highland, Austin

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