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Alamo Cycle Plex - San Antonio, TX - Reviews page 1 - Judysbook

Alamo Cycle Plex

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11900 W Interstate 10
San Antonio, TX 78230
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(210) 696-2000
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Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX
Alamo Cycle Plex - San Antonio, TX

Reviews

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( 12 )

Best

My boyfriend wants a new bike so we went to Alamo Cycle Plex. The people there were super nice. We talked to Joel who was super cool and gave us good advise. Thanks!!!!!

Worst

I'm military and I took my bike here to get it ready for TX inspection long story short all I got was reason after reason of why my bike wasn't ready. They missed 4 time dead lin...

experience 10/12/2014

My boyfriend wants a new bike so we went to Alamo Cycle Plex. The people there were super nice. We talked to Joel who was super cool and gave us good advise. Thanks!!!!! more

great service 10/9/2014

I went in shopping for a tire for my Harley... Liza in the service department was friendly and very helpful....their install rate was great because I bought the tire there... I will definitely go back again for my next tire change... thanks guys, ride safe and keep up the great work more

bad place to take bike 5/8/2014

I'm military and I took my bike here to get it ready for TX inspection long story short all I got was reason after reason of why my bike wasn't ready. They missed 4 time dead line they made will never come back to this place more

worst service ever 11/20/2012

They have had my bike for 2 months still not done everytime i calk they have put other bikes infront of mine 2 differant ppl told me 2 different prices almost 2 grand apart horrible service do not go here more

knows his products 10/25/2010

I use to work for Palm Harbor homes, Sears and worked with the state food stamp program here in Texas, the most important part of those positions was customer service. Rick?s customer service skills are wonderful, he asks good questions listens to your answers which makes it easier for him to help his customers find what they are looking for. His knowledge of your products was wonderful. I use to preach to my employees, how important it is to know your product to be able to successfully sell it. He knows his products. more

Would highly recommend ACP 10/22/2010

this is my personal experience and this is not meant to dispute anyone's personal experience. I'm a huge bargain shopper, before I buy anything I always check online prices. Also, I am a first time rider so I was very careful and did a lot of due diligence when I bought my parts/accessories. I recently bought at Alamo Cycle-Plex (ACP), a Scorpion helment EXO 700 Blk Chameleon (paid $169ish - online around $249), J.Rocket Reactor jacket (paid $90ish - online $178ish), Cobra freeway bars (paid $150ish - online $170ish), Mentzlers Marathon tires (less than $10-$20 off best online price) for my Honda VT1100C2 Sabre. I searched on several sites including Motorcycle-Superstore and BikeBandits, etc and found some very competitive pricing. When I call Alamo Cycle-plex and told them the price I found, I was given a much better price, sometimes over $100 off the price that I was quoted online. (Using 50% off coupon) Each time I called I gave them the best price I could find online and they beat it. Also, they email a coupon to you if you sign up to receive their specials. I highly recommend this. I saved 50% off of my jacket when I bought it. It retails for $180 plus depending on vendor. I got for around $90 w/ coupon. Awesome deal. Also, I forgot to bring a 30% off coupon on parts/accessories and only received the in-store 20% off discount, still a great price for Cobra freeway bars, around $150ish. I called and spoke with a manager in sales and he said that he will honor the 30% off coupon and give me back 10% from my previous purchase of the bars and gloves. I was not expecting this sort of customer service but I felt that it didn't hurt to ask. Now, I have read the negative reviews regarding service and I had just bought tires from ACP and needed to get them installed. Despite the reviews and after speaking with the service manager, I had them installed at ACP. They did a great job for a great price ($29 per tire plus parts and taxes). Before I brought my bike, I spoke with the service manager about the reviews and my more

Outstanding 10/12/2010

Outstanding service! Thank you! more

Great job!!!! 10/8/2010

Service department did a wonderful job with out ATV we took it in in boxes and got it back in one piece in 1/2 the time anticipated. Great Job!!!!!! more

with out a doubt your store is the best hands down 10/7/2010

Your service associate really made me fill l was at home, everyone in this department should be told well done! I go to many bike shops in my travels, and with out a doubt your store is the best hands down more

Remembered who i was 10/4/2010

Even though it has been over a year since I was there to get my machines serviced Cindy remembered who I was and what ATV's I owned :0) more

wonderful experience 9/27/2010

we had a from the moment we got to the dealership. Eric S. was great. We will definitely recommend it to others more

Thanks!! 9/24/2010

Cindy was very nice. She called as soon as my work was ready. Another shop had told me it would take 1 week to do what it took you guys to do in one and a half days! Thanks!! more

Wouldnt trust anyone else 9/21/2010

Wouldn’t trust anyone else with our bikes more

Cindy and Roland very helpful 9/20/2010

My Second time here, I like your service! Cindy and Roland have been very helpful more

very Friendly 9/17/2010

Roland and CO. were very friendly and provided excellent service, more

love the plex 9/14/2010

We love the Plex. more

always a pleasure 9/13/2010

always a pleasure more

great service 9/10/2010

Great customer service! more

Excellent Service 9/9/2010

Cindy Has Taken Care of my motorcycle and Excellent Service more

excellent service 9/8/2010

Cindy has taken care of my motorcycle and excellent service. more
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CYBERWEEK:
50% OFF all yearly plans
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Owner Message

  • Alamo Cycle-Plex has been a family run business for over 40 years. Our friendly, knowledgeable sales and service staff and convenient location have helped us maintain a reputation as one of the area's premier power sports dealers. Our extensive selection...

Additional information

  • Hours:

    Tue 9am-7pm, Thu-Fri 9am-7pm, Wed 9am-6pm, Sat 9am-6pm
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Northside

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