Normally, I am an advocate of supporting local businesses, but given the utter lack of customer service I have received from Airs, I can not recommend them under any circumstances. Five months ago, I purchased a Fischer and Paykel double-drawer dishwasher from Airs Appliances. It was not installed correctly, and I am STILL waiting from them to correct the error. Sharon, Airs' customer service agent, has been courteous, and completely unhelpful. She has neglected to order parts, forgotten entire conversations, and in short, has allowed this relatively benign situation to drag on. At this point, I have gone directly to the manufacturer, but they can not even get Sharon to speak to them. If you do not think you will ever need customer service, by all means, support Airs, but I will not do so ever again.
Cons: Terrible Customer Service