I only live a mile and a half from work, so I decide to save gas money and buy a bike. The radio had been telling me for months that Agges Bicycles ""Bring's out the best in you"". My wife and I are out shopping one day and we stop at the bike in Target and Wal-Mart. Not wanting a Wal-Mart special, I ask my wife if we can go to a real bike shop. That way I can ensure I am getting a bike that will last.
I was sore from running the day before while getting sized up on my bike (I had some difficulty getting my leg over the bar, but eventually did), I took the salemans word that the size bike I was about to purchase was the proper size. I prepay (I had to special order the bike since the only color carried of the bike I wanted was a rust color) for a bike that is a decent color and leave my home and cell numbers on the order sheet. I was told it would be ready in 10-14 days and they would be sure to give me a call.
Fast forward fourteen days.
I call the Midlothian location to check on my bike since I've heard squat from them. They ask me for my last name and say ""It's been ready for days now and we haven't been able to get ahold of you"". I politely apologize and inform them that I am on my way to pick up my bike and that I am excited to finally ride it.
I arrive and all of the employees are gathered at the front counter, to include the saleman that sold me the bike. They ask if they can assist me and I inform them that I am there to pick up my bike. A gentleman asks me for my last name, goes to a drawer, pulls a ticket from a drawer, then walks to the back of the store. A minute or so later he walks up with a small, womens bike, with misaligned handlebars and large patches of rust. I ask the gentleman if he is kidding and he says ""No, this is your bike."" After asking for a refund of my $400 dollars for a brand new bike, the employee admonishes me for not specifying that I was there for a brand new bike. Not amused, I picked up my bike and packed it in the car.
Arriving home, I inspected the bike. Im no bike mechanic, but I am certain that I am missing mounting screws and my shifters are not adjusted properly. Every time I shift gears I either throw the chain onto the frame or the ground. Its push button shifters, pushing the button should not cause that. I don't even want to leave it with them so they can fix it, lord knows what could happen then.