I will not be purchasing a vehicle from these guys. My fiance and I are from Waterloo and were going there to see a '07 Hyundai Elantra that they featured on their website. My fiance called and asked if the blue '07 manual Hyundai Elantra was still available. The man on the phone said yes, it's sitting out in the lot.\r
We drove to Marion and arrived at the lot at 5:40, twenty minutes before advertised closing time. Salesman JJ greeted us and told us to let him know if we had any questions. After looking around at their (unimpressive) inventory, and not seeing the aforementioned Hyundai, we asked if he could unlock a different car for us to check out, we weren't even asking to test drive it. JJ said, ""Uh, what did you want to know?"" We said we just wanted to get a better look at the car, look inside, etc. JJ said, ""Uh, we're closing, we already put the keys away...."" The other man working said, ""Yeah, we're closing, maybe you could come back tomorrow..."" My fiance said, ""Well, I called earlier about a '07 Hyundai Elantra. I mentioned I'd be coming in to see it..."" JJ said, ""Oh yeah! You said you were coming in with your Dad!"" Um, no. I told them we had come from Waterloo to look at a car that they specifically told us they had, then they said that it sold on Saturday. B.S.\r
At the very least, these guys have terrible/no customer service skills. When we mentioned that we had come from Waterloo they still made no offer to let us see inside any car because they had already put the keys away! Even though they were still 10 minutes away from closing.
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