I have had massages at this spa. I have had the same massage therapist all of the times that I have been there. She is excellent and works well on tight muscles based on muscle use related to my occupation. Sometimes she uses hot stones in the massages, which works great for relieving the pain in sore, tired muscles. The staff here is very courteous and great and what they do. I have always been able to get an appointment on the day/time that I wanted.