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Advanced Automotive & Tire - Austin, TX - Reviews page 1 - Judysbook

Advanced Automotive & Tire

7528 Burnet Rd (at Richcreek Road)
Austin, TX 78757
(512) 454-3454
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Advanced Automotive & Tire - Austin, TX
Advanced Automotive & Tire - Austin, TX
Advanced Automotive & Tire - Austin, TX
Advanced Automotive & Tire - Austin, TX


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Top of the line alinement machine and get this..... a guy who knows how to use it, really, and not just by reading the text on the screen. They understand what they are doing! ...


I used to like this place, but now I go in for one thing and they want me to fix a bunch of other stuff....not sure how much I trust them anymore Pros: Waiting area Cons: ...

Editorial review from Citysearch 11/12/2012

Honest and hardworking. They stay within quote and take the time to FIX it right the first time. I like this garage. more

good place 8/6/2009

Top of the line alinement machine and get this..... a guy who knows how to use it, really, and not just by reading the text on the screen. They understand what they are doing! Pros: Great Alinement, great service, family owned more

A lot has changed in a year 7/28/2009

I used to like this place, but now I go in for one thing and they want me to fix a bunch of other stuff....not sure how much I trust them anymore Pros: Waiting area Cons: want you to fix too much more

Super honest 9/18/2008

The guys at Advanced were awesome! I went to get a diagnostic done (which is super expensive) and the guys figured out the problem in half the time so only charged me half for the diagnostic! Then they filled up my oil for free and advised me of 2 more major problems that could pop up. No hidden costs, no talking me into more repairs, and excellent advice. more

Excellent Customer Service & Honesty 8/16/2008

I chosed Advanced Auto based on the excellent online reviews I found. I've only lived in Austin 6 weeks and am always apprehensive about finding a good, honest, knowledgeable auto shop with good pricing. I seemed to be having an issue with tire balancing, but for all I knew the cause could have been something more expensive - all I knew was my car was shaking a lot and replacing a front tire didn't fix the problem. The people at Advanced were very courteous - they listened to all the info I gave them patiently and while I waited for the technician to finish up a couple of things before he could look at my car, the gentleman at the front desk made sure I knew they had not forgotten about me. I watched t.v., sat in their comfortable and cool lobby and read magazines (which, may I add, the selection included more than just typical guy magazines - they had tons of Martha Stewart Living, etc., ha ha!). When the tech came out to inform me the only issue was one bad tire, and showed me the problem with it, he then went to see if they had a used one. When they didn't, he gave me the price on a new replacement and also a recommendation to a nearby used tire dealer they work with. NO CHARGE FOR LOOKING AT MY CAR! I thanked them, went to the used tire shop (nearby Olmeda's - quick, courteous service also), got a used tire put on for $32.00 total and no more shaking!! Advanced could have charged me for higher services that may or may not have fixed my problem, but their honesty and fairness will certainly have me going back when I do have a problem they can fix! more

Friendly, honest, no-pressure auto shop. 1/25/2008

First thing I noticed was the large, clean, modern waiting room, with a computer and huge LCD TV for the customers. Not essential, but an extra mile I appreciate them going.\r \r The most important thing to me was that they quoted me a price over the phone and that was exactly what I paid in the end. Never once tried to pressure me into spending more-- they did print up a list of things that COULD be done and an estimate in case I wanted to address them at a later point, but they didn't try to convince me to do them now or that it'd be unsafe to drive unless I got them fixed asap. They even drove me to work and came back to get me so I could get my tires changed without having to take a day off!\r \r These guys are friendly, genuine, and will remember you when you come back. They exceeded my expectations in all areas, including price-- no, they aren't the cheapest in town and they'll readily admit that (though they did happen to have the best price in my area for the tires I wanted), but they're far from the most expensive, and I don't mind paying a middle-of-the-road price for top-of-the-line service. All in all, a pleasure to do business with, and highly recommended.\r \r more

Above and Beyond Service 1/16/2008

I stopped in for an oil change and was welcomed with a clean environment and very professional service. Unfortunately, my car needed some extra work, but I was completely informed of all the details and ASKED if I would be able to continue. No pressure, lots of information. Being female, I am immediately apprehensive when mechanics approach me. I did take the time to call around for quotes on the work needed and Advanced Automotive was the best deal! Pros: Clean, Convenient and Knowledeable more

Did work that we did not authorize 11/29/2007

My husband brought our car in for brakes and tires. We were quoted a price and told that we had an oil leak and they would repair that as well, we said okay. When we went to pick up the car, we were told that it was not actually an oil leak, it was something else (the guy said he was thinking of the other repair but said we had an oil leak...?) Also, they changed our oil and charged us for it. We had the oil replaced only a month earlier, however, and did not need this service. We weren't called to see if the oil change was okay. Edited January 10, 2008: The company contacted us by phone, apologized, and reimbursed us for the oil change. more

Advanced Automotive -- The BEST auto service at resonable and fair prices for over 20 years. 10/7/2007

Our family has been doing business with Advanced Automotive for 20 years; and yes, AAuto has been in business for more years than that. How could an independent Auto shop, like these guys, be in business for over 20 years and still have great business and the same customers coming back again and again? Only one thing, HONESTY at a fair price ! They are the very best in Austin and among the top in Texas !!\r The Dolor Family Pros: GO to 7528 Burnet and experience the BEST auto repair shop in Austin ! Cons: Absolutely not a single complaint ! more

Yay!!! 6/15/2007

These guys are really honest! I initially took my car to a different mechanic and he told me that it would cost nearly $1,000 to fix my car. I was shocked and I didn't know what to do. I called several other mechanics (based on citysearch reviews) and Advanced Automotive gave me the lowest estimate. They only charged me $250 and they fixed my car very quickly. Eddie is very nice, and he even changed my battery cable for free! While I was sitting in the lobby, another customer started talking to me about how honest these guys are. As a young female, it feels so good to finally find a mechanic I can trust! Pros: Friendly, Fast, and affordable more

Sigh of Relief! 8/22/2006

I agree--highly possible you will leave with a smile on your face. Or at least laughing from one of Eddie's jokes. \r \r I was very pleased by my experience at Advanced Automotive today. They gave me (by far) the cheapest estimate on my power steering hose replacement and told me to go ahead and come in. They fixed my car (power steering and some extras) quickly, while I waited. The waiting area is large and very clean; they even offer free internet, which let me get some work done. My payment wasn't a cent above their estimate.\r \r I will surely be going back for any other auto needs I have. Friendly, helpful staff; quick and affordable service. Best experience I've had in a while. Thanks!! more

Excellent Customer Service 7/22/2006

I cannot say enough wonderful things about my experience with Advanced Automotive. I was needing a new fuel pump and had called three different places for pricing and to find out when I would be able to get my car back from being worked on. The third place I called, Advanced Automotive not only was their price cheaper than the other two I had talked to, but I was able to get my car back the same day. They were very professional and offered to give me a ride to work so I would not be inconvenienced. You guys are awesome!!! more

Outstanding Customer Service 7/20/2006

Advanced Automotive's Service Manager not only did an incredibly thorough job of explaining the issues our vehicle was having, he did it in a simple, easy to understand way. As a single mom and very uneducated in the automotive department Eddie took extra time to help me clearly understand the issues and the ""fixes"". I highly recommend Advanced Automotive to anyone in need of auto repairs and/or maintenance. (Be ready: you may actually leave this auto repair shop with a smile on your face!) more

Great auto repair! 11/4/2005

Being new to Austin, we had no idea where to take my broken down vehicle. Thankfully this website had high reviews for Advanced Automotive! I wholeheartedly agree with the reviews. These guys are trustworthy and do great work. Not only that, they stayed late on a Friday afternoon just to get our emissions test done on both our vehicles. Darrell is the owner and is here greeting the customers and making sure people are happy. I recommend these guys to anyone looking for a good mechanic. more

Excellant customer service 3/22/2005

I went to Advance Auto to get some work done on my car. They were very good at telling me what it needed - even did a free maintenance inspection. The guy at the front counter was very friendly, knowlegable and helpful. Some places treat you as though you are stupid, but they took the time to be sure I understood what was going on. They told me they wern't the cheapest place in town, but I have not regretted my choice one bit. I feel like I was very well taken care of. Pros: great waiting room, easy access, friendly staff Cons: close at 5:30 more

Stuck its late 9/24/2004

I recently had a tire blow out.No one in town had my tire.Advanced Automotive didn't have it either but they loaned me a used tire to get me by.Till we ordered the new one..I have a long trip a head of me.Imagine driving 6 hours on a factory donut not safe.But they were willing to work with me.It was closing time for them but my problem became thier problem. As a woman in need. They took care of me even though they were ready to shut the doors.They insisted that they could help me.Even helped me contact other tire shops in town to search for the tire i needed and got on the phone with them.And that is what they did. more

Auto Repair 12/20/2003

I was pleased with the staff at Advanced Automotive. They explained fully what work need to be done and one of the mechanics was kind enough to show me the repairs needed. I was really impressed by the professonalizm of this shop. Not only was I pleased with their expertise they repaired my vehicle in one day. Which I was told at the dealer It would take 3 days.... Pros: Clean, Experineced, Curtious more
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Shop offers brake adjustments, oil changes and other valuable services to get your car, truck or SUV back on the road.

Owner Message

  • We are your one-stop, on-the-spot auto service headquarters for a complete line of quality tires and auto services in Austin. We offer alignment, brake service, oil changes, tune-ups, air-conditioning, transmission maintenance, alignment, computer diagnosis,...


  • Shop offers brake adjustments, oil changes and other valuable services to get your car, truck or SUV back on the road.

  • 12/18/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-5:30pm
  • Payments:

    American Express, Visa, Master Card
  • Neighborhoods:


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