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Advanced Auto Parts - Richmond, VA - Reviews page 1 - Judysbook

Advanced Auto Parts

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644 Quince Orchard Rd
Richmond, VA 23226
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(301) 330-5406
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I've seen lots of Advanced Auto Parts ads and seemed like they carry a lot of items. I needed a specific part for my car and I went to this store to look. I couldn't find it so I ...

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Slow and Poor Service 6/23/2005

I've seen lots of Advanced Auto Parts ads and seemed like they carry a lot of items. I needed a specific part for my car and I went to this store to look. I couldn't find it so I went to the customer counter to seek help. They made me wait for a long time without acknowledging me, and they didn't even seem that busy. When a rep finally decided to serve me, he just briefly looked up in his computer and said that they don't have the part in the store and I might have to special order them. When I asked if they would special order it for me, he punched in something in the computer and waited for a few seconds and mumbled something like the computer is not coming up with anything ... and then he just walked away and left me standing there! I was not very happy and left the store. I am certainly not going back there. more
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